Good3.5

57% of customers recommended from 276 ratings

Compare Hastings Direct Car Insurance

Hastings Direct Car Insurance (Panel) (Comprehensive)
Cover Available
Courtesy car & Windscreen
Types of Policy Available
Comprehensive
Discounts
60% No claims
Hastings Direct Car Insurance (Panel) (Third Party, Fire & Theft)
Cover Available
-
Types of Policy Available
TPFT
Discounts
60% No claims
Hastings Direct Premier Car Insurance (Comprehensive)
Cover Available
Courtesy car & Windscreen
Types of Policy Available
Comprehensive
Discounts
60% No claims
Hastings Direct SmartMiles Telematics Car Insurance
Cover Available
Courtesy car & Windscreen
Types of Policy Available
Comprehensive & Blackbox
Discounts
65% No claims
New Drivers can save over 1/3 on Car Insurance. Great savings, No curfews and annual discounts for safe driving
Hastings Direct SmartMiles (Third Party, Fire & Theft)
Cover Available
Courtesy car
Types of Policy Available
TPFT & Blackbox
Discounts
65% No claims

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Hastings Direct Car Insurance Reviews

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Got a Hastings Direct car insurance policy? Tell us about your experience because it will help others. Add a review.

Hastings Car Insurance

Good

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by Oxfordcomma

This product was bought solely on price - they were the cheapest one to come up on the comparison sites. Application was very easy, as you'd expect from all car insurers nowadays, and I was covered within 30 minutes of starting the process. I can't comment at all on customer service or claims handling as I haven't used it - this was only taken out a month ago.

Price

by Oxfordcomma, 1 week ago report review

Not needed yet so can't comment on service but no problems either

Good

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by hails84

As mentioned above I have not needed to claim and so cannot comment upon the service or aid, but I have been impressed with the competitive quote for being an existing customer. I still shop around at renewal time but each time Hastings have come out near the top so I have stayed with them. I hopefully will not be in a situation to claim but if I do am confident in the service I will receive.

by hails84, 3 weeks ago report review

Hastings Direct car insurance

Satisfactory

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by momsy

I took my policy out in haste, as went to view a new car, which we bought on eBay. Had quotes on the internet and Hastings appeared quite competitive, until I rang to take out the policy. The man on the telephone was very abrupt and rude - possibly because it was 10 minutes to closing. Also, even though I gave him the quote I was charged an extra amount because I had taken out the policy by telephone. We did have an accident this year, and the telephone manner and helpfulness of other people at Hastings couldn't have been better.

Accident claims department

Abruptness of sales team

by momsy, 1 month ago report review

Hastings Direct

Good

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by wieswr

Hastings Direct is an insurance company offers a very competitive policy for car insurance. The process of renewing the annual policy was very easy. Firstly a renewal quote is sent out about a month before the policy is due for a renewal which gives you time to check out the competition and what you get for your cover. Then if you have already set up a direct debit then there is nothing to do as your policy is automatically renewed on your renewal date. The documents quickly follow in the post.

by wieswr, 2 months ago report review

Car Insurance renewal with Hastings Direct

Satisfactory

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by juliee69

I'm with Hastings Direct who seem to provide a good service, but unfortunately, just like a lot of other car insurance companies, they do not reward loyalty. I would always recommend doing a search and comparison before your renewal date. There will always be a cheaper quote from another insurer and I normally find that when I advise Hastings of this, they will negotiate on their renewal price.

Comprehensive policy

Not being able to trust that I will get the best price on renewal

by juliee69, 2 months ago report review

Car insurance policy

Good

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by maurita

Having done an extensive search when my car insurance policy came up for renewal, I found Hastings Direct to be the best value for money and a very good price. The documents arrived quickly and were all in order. Thankfully, I haven't had to claim on the policy so cannot comment on their service in that department. I would have no hesitation in recommending Hastings Direct.

by maurita, 2 months ago report review

Best quote on the market!

Excellent

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by euphoric-bliss

Hastings have constantly been the most competitive for the last number of years. I cannot find anyone to beat their quotes so it looks like it I will continue to be a customer for years to come. Even my renewal quote was better than any quote I searched for on comparison sites, which is fantastic and I have never experienced before!

by euphoric-bliss, 2 months ago report review

Could be more competitive

Satisfactory

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

I took out the car insurance with Hastings after using a comparison website. However, since taking it out, I have discovered that it is probably not the most competitively priced product available. I have not had to make a claim with them, so I am unable to comment on how they would handle this. There is the option to pay by direct debit, which is useful but when the policy comes to an end, I will shop around more carefully.

Easy to set up.

More expensive than some.

by Bluebunny, 2 months ago report review

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