Good3.4

57% of customers recommended from 276 ratings

Compare Hastings Direct Car Insurance

Hastings Direct Car Insurance (Panel) (Comprehensive)
Cover Available
Courtesy car & Windscreen
Types of Policy Available
Comprehensive
Discounts
60% No claims
Hastings Direct Car Insurance (Panel) (Third Party, Fire & Theft)
Cover Available
-
Types of Policy Available
TPFT
Discounts
60% No claims
Hastings Direct Premier Car Insurance (Comprehensive)
Cover Available
Courtesy car & Windscreen
Types of Policy Available
Comprehensive
Discounts
60% No claims
Hastings Direct SmartMiles Telematics Car Insurance
Cover Available
Courtesy car & Windscreen
Types of Policy Available
Comprehensive & Blackbox
Discounts
65% No claims
New Drivers can save over 1/3 on Car Insurance. Great savings, No curfews and annual discounts for safe driving
Hastings Direct SmartMiles (Third Party, Fire & Theft)
Cover Available
Courtesy car
Types of Policy Available
TPFT & Blackbox
Discounts
65% No claims

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Hastings Direct Car Insurance Reviews

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Got a Hastings Direct car insurance policy? Tell us about your experience because it will help others. Add a review.

Hastings Car Insurance

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by Oxfordcomma

This product was bought solely on price - they were the cheapest one to come up on the comparison sites. Application was very easy, as you'd expect from all car insurers nowadays, and I was covered within 30 minutes of starting the process. I can't comment at all on customer service or claims handling as I haven't used it - this was only taken out a month ago.

Price

by , 1 month ago report review

Not needed yet so can't comment on service but no problems either

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by hails84

As mentioned above I have not needed to claim and so cannot comment upon the service or aid, but I have been impressed with the competitive quote for being an existing customer. I still shop around at renewal time but each time Hastings have come out near the top so I have stayed with them. I hopefully will not be in a situation to claim but if I do am confident in the service I will receive.

by , 1 month ago report review

Best price car insurance

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by maureen84

I found this deal via Quidco compare. I got cashback and a good price from Hastings Direct. It was by far the best deal around at the time. The policy includes breakdown, no claims discount protection, legal cover. Many other companies charge an extra fee for these additions. I declined the automatic renewal process as I will search again for the best deal when my renewal is due.

Price

by , 1 month ago report review

Hastings Direct car insurance

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by everet

Can't really say much about car insurance. You only know how good they are when you have an accident and use them. I had a non-fault accident and they dealt with it competently up to the stage of handing it over to the third party insurer as thrid party would pay for my hire car which Hastings wouldn't pay for as a write-off.

by , 1 month ago report review

Great cover at a great price

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by PaulG

Found this very easily via a comparison site when my existing car insurance was due for renewal. A very competitive price for an excellent range of cover, plus basic breakdown cover was included. Very easy to amend details of the policy on the company website and once I paid the premium, all the necessary information including policy wording, contact telephone numbers, etc. was sent by email. Saved quite a bit of money compared to my renewal quote, but it wasn't the cheapest quote on the comparison site as I was looking for a policy which included some extras such as the breakdown cover, so it's important to check the details of the prices quoted to ensure that you have the proper cover. Takes a little time, but it's worth it. Haven't had to contact the company yet to make a claim, so cannot comment on that aspect of customer service (and hopefully I won't have to !!).

Great price, excellent range of cover

check details of the cover to ensure it suits you.

by , 2 months ago report review

Car Insurance review

Satisfactory

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by laurag80

I have used Hastings for several years, largely because of price. During this time I have had not had cause to make a claim, so cannot review from this perspective. In the past I have found that when making a claim, an insurance company really comes into its own. The customer service team are always very helpful and friendly. However, the admin charge for making any changes are exorbitant! I was charged £35 to inform them of a change of address. The call took approximately one minute and had I not have updated my details, my insurance would have been invalid, so it seems very unfair to have to pay such a large amount. However, the renewals process has always been smooth and the policy covers everything that I need.

by , 2 months ago report review

Car insurance at a good price

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by hjtinker

Hastings have provided car insurance for my family for a couple of years now and always come out favourably when I go on to comparision websites, offering the same features as other insurers and a bit more in some cases. The online application is easy to use and the documents are emailed so theat they can be printed off or saved on the computer. The customer service people are friendly and helpful.

Good service

by , 1 month ago report review

hastings direct car insurance

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by pannama

lots of extras such as half price MOT at an excellent price. Customer service pleasant and efficient. Managed to sort out a cheaper price than on price comparison sites by ringing the freephone no. and asking for a cheaper price to include multi car option because my husband has this co. I had policies delivered free by email within minutes of completing the deal.

by , 2 months ago report review

Hastings Direct Car Insurance

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by jbrans

I have just signed up with Hastings direct for my Fully Comprehensive Car Insurance, and I found it easy to do online, All I needed to do was add the extras I needed to the policy, and my policy's came through very quickly, and I have saved £100 + on the deal. Great company. I found this through Compare.com who did all the ground work for me.

Easy to do online, with no hassle

by , 2 months ago report review

Overall seem a reliable provider

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by cafbro

I switched from Admiral this year as Hastings were a considerably cheaper option, particularly with the cashback offered from one of the cashback sites. The process of switching was hassle free and the product offered seems to fulfil my needs. I opted to include breakdown cover as the price difference was negligible when taking cashback into account. The only criticism I would have was that Hastings added £15 on to my premium just after the 1 day cooling off period as they felt my application was inaccurate. Apparently I had answered a very vague question wrongly on the form, this didn't please me.

Good price

Extra charges

by , 2 months ago report review

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