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Fair1.6(17 ratings)

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Reviewed by: Ash

Why won't this insurance company honour the agreement that was made at the time of taking up the policy? Every...

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Compare Go Girl Car Insurance

This comparison includes car insurance policies for this company.

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Go Girl Private Car Insurance
Cover available
Courtesy car & windscreen
Policy types available
Comprehensive
Discounts
No claims
Go Girl Private Car Insurance
Cover available
-
Policy types available
TPFT
Discounts
No claims

Go Girl car insurance reviews

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Does Go Girl provide your car insurance policy?

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20 Oct 2014

Car insurance review

Why won't this insurance company honour the agreement that was made at the time of taking up the policy? Everyone named should be given an additional year no claim bonus as this will help young drivers trying to build up no claim bonus. Why won't they offer you the best price at the time of renewal? Comparison websites knock off £800 pounds, do they think we are stupid?

Nil

Customer service

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

8 Aug 2014

Go Girl rip off

They seem to take your money then come up with a reason to ask for more, valid or not! They have just told my son in law they gave him a £500 discount because he had owned his car for 12 months even though this was his first insurance policy!

Having worked in insurance for over 20 years this is a first for me. Now they have me and the Financial Ombudsman to deal with.

Not enough space here to write everything

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

5 months ago

No customer service!

I have been trying to speak to someone about changing my policy over the weekend. I made 3 phone calls and have been on hold for nearly an hour in total.

I am still unable to make any changes.

I was on hold for 25 minutes this morning, with beeping and a repeated recorded message to listen to. Where is the customer service? The fact that it's a weekend shouldn't matter. You should let me do it online if you won't employ more customer service agents!

Initial quote

Nobody answers the phone

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19 Oct 2014

Go girl car insurance

I found this company on a comparison site. I was insuring a car for my daughter who had just passed her driving test. I applied using the Internet and found it really difficult to get sent copies of license required through email as it was too big and had to resort to good old Royal Mail instead.

Their customer services were really helpful when I phoned them but it's not a free number and had to hang on for quite a while. The cost of insurance was really high but no higher than other companies and they didn't insist on installing a black box, which other companies insisted on.

I would recommend them to anybody looking for insurance to give Go Girl a try, particularly first time drivers.

Didn't instist on installing a black box in my daughters car

Expensive premium and no free telephone number

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

4 Dec 2013

Go girl insurance do not use - a dangerous and irresponsible company!

They basically cancelled my insurance because I had got the date of car purchase wrong by a couple of weeks. They didn't bother to phone me (they said they did and blamed me for giving them a wrong number - ABSOLUTE LIES) and I did not get to see my emails until the evening when I had already been driving around all day for my work. If I had got caught I could have got a criminal record PLUS have lost my job.

Absolutely rude and they didn't even say sorry and didn't give a damn. They should be closed down by trading standards!

Rude, irresponsible lying and unprofessional. Do not use by any means

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Go Girl provide your car insurance policy?

Tell us what you think of them because it will help others.