We use cookies so you have the best possible experience on our website. If you would like to know more, please read our Cookie Policy.

Close

Excellent4.2(14 ratings)

Read all reviews
Reviewed by: julias

I decided to insure with Chaucer after an online search. The process was quick and efficient and the premium v...

Read more

Does Geoffrey Insurance Services provide your car insurance policy?

Tell us what you think of them because it will help others.

Compare Geoffrey Insurance Services Car Insurance

This comparison includes car insurance policies for this company.

sorted by:

Most popular

  • Most popular
Geoffrey Insurance Services Car Insurance
Cover available
Courtesy car & windscreen
Policy types available
Comprehensive
Discounts
No claims
Geoffrey Insurance Services Car Insurance
Cover available
Courtesy car
Policy types available
TPFT
Discounts
No claims

Geoffrey Insurance Services car insurance reviews

sorted by:

Most helpful

  • Most helpful
  • Latest
  • Highest rating
  • Lowest rating

Does Geoffrey Insurance Services provide your car insurance policy?

Tell us what you think of them because it will help others.

10/12/14

Recommended

No experience of their claims procedure fortunately

I decided to insure with Chaucer after an online search. The process was quick and efficient and the premium very reasonable. I've, fortunately, not needed their claims service, so cannot comment on this. However, as their staff were efficient in setting up my policy, I have no reason to suspect it would be any different if I needed to claim after an accident.

Efficient set up procedure

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21/11/14

Recommended

Cheap with everything covered

I found Chaucer Direct "by accident" when looking up something else on the internet, and I am glad that I did. I have saved a lot of money by switching to them, but I have lost nothing in terms of the level of cover and support. Fortunately, I have not needed to claim but based on everything else, I would imagine they would be good. They did not charge a fee when I changed car, which is unusual these days.

Cheap, full cover

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

26/02/13

Recommended

Chaucer Direct best quote and good service so far

Two search engines threw up Chaucer as cheapest. Not always best but on looking at review sites I found a large number of their customers were very positive in respect of their claims handling, this is far more relevant thanjust passing opinions as to how nice the person was when you sign up! Having said that, that's all I can comment on so far, but a couple of things impressed me. Charlotte whom I dealt with mentioned that I should provide proof of my No-claims Bonus. I could do this by e-mail (fine by me) or they would send me a stamped addressed envelope! Sent e-mail and within 90 min had an automated confirmation that all o.k. I'm impressed...

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

28/06/13

Recommended

Car Insurance for 2 cars

Got a great deal from Chaucer for car insurance for 2 cars saving over £800! Great insurance as well with everything on we wanted, would highly recommend, great people to deal with.

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21/02/12

Recommended

Excellent Customer Service

I'm particuarly happy with the customer service I received today so wanted to write a review. In the past i've found getting hold of insurance companies and having a quick reply to be impossible but after going with them after they were the cheapest by far for my insurance quote I've found they always answer the phone quickly, are extremely helpful on the phone. Today i emailed expecting a reply within 3 days at best but got a text message reply within a couple of hours which really suprised and impressed me. I've only been insured with them for a couple of weeks but so far I'm very happy.

Excellent customer service

Not having online policy documents

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Geoffrey Insurance Services provide your car insurance policy?

Tell us what you think of them because it will help others.