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Good3.7(7 ratings)

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Reviewed by: lindiloo26

We have had General Accident car insurance for one year. We have had no cause to make a claim or contact Custo...

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Does General Accident provide your car insurance policy?

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Compare General Accident Car Insurance

This comparison includes car insurance policies for this company.

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General Accident Car Insurance
Cover available
Courtesy car & windscreen
Policy types available
Comprehensive
Discounts
No claims
General Accident Car Insurance
Cover available
-
Policy types available
TPFT
Discounts
No claims

General Accident car insurance reviews

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Does General Accident provide your car insurance policy?

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19/10/14

Recommended

A year of General Accident

We have had General Accident car insurance for one year. We have had no cause to make a claim or contact Customer Services. The price was good but we have found a better option with a different company now so have not renewed with GA. If you're the kind of person who forgets things, GA is for you. I must have received 10 emails over the last 6 weeks or so, advising that my policy s about to expire!

Price

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21/07/15

Very bad company

Do not use this company. They have a shockingly bad customer service, and do not assist you with any of your issues. They also gave me false information which has now become my problem, and lead me without car insurance, a claim which I didn't make, and a phone call for over 2hours.... So I would not recommend this company to anyone as they do not take care in responding to issues. They would not even given me a complaints address so these are the only way I can get my word out to all of you.

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19/10/14

Recommended

Easy Insurance From General Accident

I went to a comparison site to find insurance for my new car, General Accident was the third name on the sheet, but with the added benifits they actually came out top. When it came to buying the policy all I had to do was fill in a simple form on the net, and that was it all done in less than five mins. Great company to work with, and great service.

Easy to set up.

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19/10/14

Recommended

Easier to set up than I thought it would be

This is an internet only insurance so I was a bit worried about what would happen if I need to make a claim but obtaining the insurance was very easy and the access to my documents was so simple even for a pensioner like me so I am confident that I would not have any problems. I hope I never have to make a claim. Courtesy car and Legal were included in the price and the policy seems to cover everything. Oh I forgot. I was able to have voluntary excess at zero and compulsory at only £50, this was a lot lower than my previous insurer.

lowest price, courtesy car and legal included in the price.

internet only but I suppose that's how they keep the price so low

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does General Accident provide your car insurance policy?

Tell us what you think of them because it will help others.