Good3.5

44% of customers recommended from 71 ratings

Elephant offer cheap, comprehensive car insurance. This includes a range of extra cover features as standard, including windscreen repair, personal injury cover and in-car entertainment protection. You can also add a courtesy car, sports cover and stereo cover to your Elephant car insurance policy if you wish. Elephant were the first insurer to sell car insurance online in the UK and have been awarded the top 5 star rating by Defaqto.

Compare Elephant Car Insurance

Elephant Private Car Insurance (Comprehensive)
Cover Available
Courtesy car & Windscreen
Types of Policy Available
Comprehensive
Discounts
Second car & No claims
Elephant Private Motor Car Insurance (Third Party, Fire & Theft)
Cover Available
Windscreen
Types of Policy Available
TPFT
Discounts
Second car & No claims

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Elephant Car Insurance Reviews

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Great service from a company you can trust

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by murrayr69

I have an old car yet some sites still insist on charging over the odds for car insurance. Not with Elephant who look at your circumstances and cater a policy towards your needs. I've been with them for a few years now and won't be changing anytime soon. Great company with great business know-how. Give Elephant a go as you won't be disappointed.

Very reasonable costs and great customer service

by , 15 Oct 2014 report review

Elephant Car insurance

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by sousav62

Always competitive and excellent customer service Easy to use website. Everything all documents accessible online through their website. Reputable company Only use for Car insurance which I plan on continuing to use Highly recommended. Nothing bad to report Instant online quote Lots of add ons and second driver No Claims Bonus accumulated

by , 5 months ago report review

Car insurance a bit expensive

Satisfactory

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by nmfsj

Customer service were very helpful when I called to enquire about their car insurance. I had problems getting my NCD certificate from the previous insurer, so they charged me a more expensive premium that would be refunded once I received the document. Unfortunately the refund went from a £250 to £9 on the space of a month. So ended up payment a lot more that should have initially.

Customer Service

Price

by , 20 Oct 2014 report review

I've not had to claim but have been them with for 5 years

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by Gauaku

I've not had to claim (touch wood) but cover and price wise they be always been the best and have been helpful when it came to renewal time. They have supported keeping me with them, in a genuine and friendly fashion. When I've spoken to them, the staff have always gone over and beyond to staisfy my needs with realistic advice and suggestions. I'm hoping I'll Never have to claim but if I do I hope that service is as hassle free and friendly as i get when I renew. Keep up the good work

Price, friendly staff.

Non at the moment

by , 16 Oct 2014 report review

Car Insurance with Elephant

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by marissa80

I applied for my current car insurance through a comparison website after my previous car got stolen. Although I am happy with my car insurance overall, I am disappointed that not all car insurers offer a courtesy car when your car is stolen. Although you get one when you have an accident, if you want one if your car is stolen, it is something you have to pay extra for. I wholeheartedly disagree with this as it's not the customers fault that this happens. I also don't like the fact that you don't get sent your documents through the post. I have never had to contact the customer services department, so I am unable to comment on that part of their service. I would recommend this company, but would remind people to really read the small print to find out exactly what you are and aren't covered for. It may surprise you.

Good value overall

Courtesy car not covered as standard if vehicle stolen

by , 15 Oct 2014 report review

elephant car insurance

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by morph100

excellent value, brilliant customer service. No problems with them, do it all online really easy and quick and renewals still seem like good value so no need to constantly shop around. Overall I would give them ten out of ten no problems for me at all. Not much more to add really, I still occasionally shop around on comparison sites but still end up with elephant.

by , 5 months ago report review

Excellent prices

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by suziwoo

I done an internet search and found this company never even heard of these before they were over £200 cheaper than my previous insurer that I had been with for 3 years and they even amended my policy a month later when I changed my number plate for free where other companies charge up to £50 to do this simple change so at the moment I cannot fault this company

Very helpful

by , 18 Oct 2014 report review

Elephant Car Insurance

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by nickw26

Consistently good value for money and I have been with them years. Always search on line for best quote at renewal time and they always try to closely match better quotes.

by , 18 Jun 2013 report review

Elephant Car Insurance

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by frenchy77

I insured my car with Elephant this year as they were cheaper than elsewhere. I did not like the fact that I moved from Admiral to Elephant - they are the same company! Competitive product to other companies, but they all seem to offer the same level of cover for me at varying prices it seems.

Cost

Had to move sister companies when there should have been zero point.

by , 15 Feb 2012 report review

Elephant car insurance

Satisfactory

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by Sunita81

The customer service is poor. The staff aren't clear, they contradict one another and they end up giving the wrong information. The garage I was told to take my car to was so poor the staff couldn't even work out how to read the mileage. I was so worried that my car wouldn't be fixed properly I did it privately.

Cheap

Poor customer service

by , 29 Jun 2013 report review

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