from 36 ratings
36 customers rated their Diamond car insurance as 3.8 out of 5 in our Consumer Finance Awards and Reviews.
Customer Service
Flexibility & Fairness
Product Features
Value For Money
Diamond Car Insurance
Cover AvailableTypes of Policy AvailableDiscounts
Courtesy car & WindscreenComprehensive & TPFT10% Online, Second car & No claims
Car insurance shaped for women. You could get £300 Handbag & Contents cover, 24-hr accident helpline and a Courtesy Car when yours is repaired at an approved garage.

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Diamond Car Insurance Reviews

Good Car insurance

by tct, 6 days ago
UK based
Recommended by tct

Costs are comparable to others, like the fact the call centres are UK based meaning is it easy and stress free discussing insurance options, unlike with a number of other providers. Have not needed to claim although any interaction I have had gives me confidence that claims would be handled efficiently. They will match other quotes therefore I have been able to stay with this company for 4 years.

Customer Service:
Average, could be better
Flexibility & Fairness:
Average, could be better
Product Features:
Average, could be better
Value For Money:
Average, could be better


First time insurance for a 27year old

by jayneir53, 1 week ago
Price and benefits
Recommended by jayneir53

I purchased my car insurance from Diamond as they offered very competitive prices whilst still having benefits with a £0 excess charge whereas other companies were charging much more substantial amounts. I have not had to contact their team yet but so far I'm pleased with Diamond. I purchased my insurance through a price comparison site send feel I got an exceptional deal for not having a no claims bonus. Very happy indeed. I gave it four stars as I don't know how well they would handle any issues but if handled to my satisfaction I'd rate five stars.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


Girlfriend's car cover

by samdeo, 1 week ago
Recommended by samdeo

From the TV adverts I would have never guessed that Diamond provided (affordable, if any!) insurance cover for male drivers.
My girlfriend is the vehicle owner and policyholder, however I am insured as an additional driver.
Diamond provided the cheapest fully comprehensive insurance for us, and we are yet to have any problems or inconveniences. As a 23 year old male with no NCD, I was able to be added to the policy for its pre-started duration (12 months) for as little as £30. A great deal!

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Great call centre !

by blanche123, 1 week ago
So helpful
Not the cheapest (deffinately the best !)
Recommended by blanche123

Diamond has by far the most helpful and amazing call centre workers I have ever dealt with. They were amazing when I queried my new quote for insurance and price matched for me when I had found another company that could off me something cheaper. They were more than happy to help.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Diamond for women car insurance

by nikki666, 13 Jul 2013
Very easy to get quote and set policy up
Quite high APR for direct debit as loose a 10% paying in 1 reduction
Recommended by nikki666

Very good value and offers hand bag cover as a added benefit.

Online document portal is great as can print all documents immediately.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


Diamond car insurance - competitively priced cover

by hogwarts, 2 Jul 2013
Recommended by hogwarts

A few problems with getting the cover arranged in the first place, but worth persevering because the price was very competitive. Fortunately, haven't yet had to make a claim so no experience of that to tell you about.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


Diamond - Good Company

by angellily75, 27 Jun 2013
Recommended by angellily75

I was going to change to Admiral however my deal was matched by Diamond as they are under the same umbrella. This is good as I am able to stay with the same company with the lowest quote I could find.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


Oh my goodness stay well clear of Diamond & all Admiral group

by figment, 1 week ago
Errrr! Next question
Not enough space to put their never ending negatives

Everyone I know that has or has had a policy with the Admiral group have had nothing but problems with them. Unfortunately I had to give one star to submit the review but that's one star too many. They also own confused.com so don't be surprised if the only comparisons that you get that show up are all admiral group companies. They take money at renewal without permission and even when you state you won't be renewing, and when you prove that they then try & come up with a whole host of other things, for example a claim that doesn't exist, stating non-payments even when you have proof that the payments have been credited to them, to be honest if be here all day stating their many faults so do yourself a favour & just avoid them

Customer Service:
Terrible
Flexibility & Fairness:
Terrible
Product Features:
Terrible
Value For Money:
Terrible


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