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Good4(45 ratings)

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Reviewed by: tct

Costs are comparable to others, like the fact the call centres are UK based meaning is it easy and stress free...

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Does Diamond provide your car insurance policy?

Tell us what you think of them because it will help others.

Compare Diamond Car Insurance

Diamond Motor Insurance
Cover Available
Courtesy car & Windscreen
Policy Types Available
Comprehensive
Discounts
No claims & Multi car
Diamond Motor Insurance
Cover Available
Courtesy car & Windscreen
Policy Types Available
TPFT
Discounts
No claims & Multi car

Diamond car insurance reviews

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Does Diamond provide your car insurance policy?

Tell us what you think of them because it will help others.

18 Oct 2014

Recommended

Good Car insurance

Costs are comparable to others, like the fact the call centres are UK based meaning is it easy and stress free discussing insurance options, unlike with a number of other providers. Have not needed to claim although any interaction I have had gives me confidence that claims would be handled efficiently. They will match other quotes therefore I have been able to stay with this company for 4 years.

UK based

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

9 Dec 2014

Recommended

Diamond Insurance - Good service

I found Diamond via a price comparison website - they were the cheapest on there. No issues with them in the year we have used them, but have not had to claim! The website was easy to use, and the price that we paid was a fair price. Happy with the service, would be glad to recommend to anyone requiring a quick and simple cover for their car.

Cheap, easy to use website

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21 Nov 2014

Recommended

Diamond car insurance

I have found this insurance was competitively priced and luckily haven't had to claim so cannot comment on that. They have offered me free membership of gourmet club which offers discounts on meals as a thank you. No problems so far only positives. Will see what renewal premium they offer next year to see if I stay with them or not.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

15 Oct 2014

Recommended

Girlfriend's car cover

From the TV adverts I would have never guessed that Diamond provided (affordable, if any!) insurance cover for male drivers. My girlfriend is the vehicle owner and policyholder, however I am insured as an additional driver. Diamond provided the cheapest fully comprehensive insurance for us, and we are yet to have any problems or inconveniences. As a 23 year old male with no NCD, I was able to be added to the policy for its pre-started duration (12 months) for as little as £30. A great deal!

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

28 Apr 2015

Recommended

Diamond car insurance

I found my quote on compare the market, I then looked at Diamond's reviews & I was a tiny bit worried. At the end of the application process their site asked you to call if anyone has been on a speed awareness course. I had read all the awful reviews about their customer service, but when I called (spoke to Chris) I was really surprised how lovely he was and extremely helpful, so as soon as I get my new car sorted I will not hesitate to take Diamond car insurance :)

Competitive price & fantastic customer service

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

24 Nov 2014

Recommended

I'm Now On My 4th Year Of Insurance With Diamond

I've recently just renewed for my 4th year of car insurance with Diamond after they kindly matched the cheaper quotes I received online. Their customer service team are fantastic and each time I've called every member of staff has been helpful! I can easily access my insurance documents online which is really helpful for me and good for the enviroment, but then if I ever require a paper version they are more than happy to send in the post free of charge.

Good Customer Service

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

13 Nov 2014

Recommended

Cheapest one yet!

After searching around for Car insurance (it was my first car so the quotes were a little high) Diamond car insurance came back with best and cheapest quote without having to put a box in my car.

They offered the most cover at the lowest rate, as well as handbag insurance which, although a novelty, is a real thoughtful thing to add on to a policy.

Whenever I have had to ring Diamond, which has to be said is very rare due to the quality of service, I have always got an extremely polite call handler on the other end who help me easily and efficiently. They do try to push product on to you but not in an overbearing way and understand when you say no.

All in all Diamond are a great Insurer to be with.

Great Prices, Fab customer Service

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

15 Oct 2014

Recommended

First time insurance for a 27year old

I purchased my car insurance from Diamond as they offered very competitive prices whilst still having benefits with a £0 excess charge whereas other companies were charging much more substantial amounts. I have not had to contact their team yet but so far I'm pleased with Diamond. I purchased my insurance through a price comparison site send feel I got an exceptional deal for not having a no claims bonus. Very happy indeed. I gave it four stars as I don't know how well they would handle any issues but if handled to my satisfaction I'd rate five stars.

Price and benefits

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

2 Jul 2013

Recommended

Diamond car insurance - competitively priced cover

A few problems with getting the cover arranged in the first place, but worth persevering because the price was very competitive. Fortunately, haven't yet had to make a claim so no experience of that to tell you about.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

15 Oct 2014

Recommended

Great call centre !

Diamond has by far the most helpful and amazing call centre workers I have ever dealt with. They were amazing when I queried my new quote for insurance and price matched for me when I had found another company that could off me something cheaper. They were more than happy to help.

So helpful

Not the cheapest (deffinately the best !)

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Diamond provide your car insurance policy?

Tell us what you think of them because it will help others.