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Good3.6(20 ratings)

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Reviewed by: demaine

I used go compare to find the best quote. It was the lowest quote covering all the features we needed. I have ...

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Does Dial Direct provide your car insurance policy?

Tell us what you think of them because it will help others.

Compare Dial Direct Car Insurance

This comparison includes car insurance policies for this company.

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Dial Direct Premier Car Insurance
Cover available
Courtesy car
Policy types available
TPFT
Discounts
No claims
Dial Direct Car Insurance
Cover available
Courtesy car & windscreen
Policy types available
Comprehensive
Discounts
No claims
This is an insurance broker.
Dial Direct Car Insurance
Cover available
Courtesy car
Policy types available
TPFT
Discounts
No claims
This is an insurance broker.
Dial Direct Premier Car Insurance
Cover available
Courtesy car & windscreen
Policy types available
Comprehensive
Discounts
No claims

Dial Direct car insurance reviews

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Does Dial Direct provide your car insurance policy?

Tell us what you think of them because it will help others.

20/10/14

Recommended

Good value no hassle

I used go compare to find the best quote. It was the lowest quote covering all the features we needed. I have only phoned them once with a query but the service desk was in Britain a big plus for me. The were polite and knowledgeable. If a friend were applying I would tell them to use a price comparison site as this company might not be the best for them. When my renewal comes up again I will search to see if they are still the best.

Good value

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

15/10/14

Recommended

Car Insurance includes breakdown cover

Very reasonable premiums and Dial Direct includes the option of the added benefit of breakdown cover. Thank goodness, I have not had to invoke this insurance but I have had to use the breakdown cover - and I'm glad I opted to take it. See my previous entry on the AA as part of this insurance. Customer service is pleasant and prompt.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

24/11/14

Ok - but only just

Dial Direct offered a renewal quote that was far more inflated than offers on internet searches. After a phone call our quotes were lowered and we were advised that they would not send confirmation of the new prices, they would automatically be changed on our account - low and behold, payments taken out on renewal not at the cheaper price.

We also had months of issues after a cancelled claim for damage to our vehicle that meant we could not insure our new vehicle directly. It took 26 phone calls to rectify the problem that they had created but we had no apology or even a token of apology.

Price

Shoddy Customer Service

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

20/10/14

Recommended

dial direct car isurance

went on compare the market and dial direct had the best offer for deals. Comparing their deals such as free legal service and breakdown cover, dial direct offered the best quote. Details were easy to understand and info was sent quickly. I am unable to give much feedback with this insurance because I am a new customer so time will tell.

information easy to understand

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

27/06/13

Recommended

Dial Direct Car Insurance, very easy to set up

I changed from the Co-op, not because of the actual insurance policy which was good but because of the awful breakdown service included. Hope I don't need it with this company. Always very helpful on the phone

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Dial Direct provide your car insurance policy?

Tell us what you think of them because it will help others.