from 24 ratings
24 customers rated their Budget Insurance Services car insurance as 3.8 out of 5 in our Consumer Finance Awards and Reviews.
Customer Service
Flexibility & Fairness
Product Features
Value For Money
Budget Car Insurance
Cover AvailableTypes of Policy AvailableDiscounts
Courtesy car & WindscreenComprehensive & TPFTSecond car & No claims

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Budget Insurance Services Car Insurance Reviews

Reliable insurance

by REDTILEY, 1 month ago
Confidence
I took so long to find them
Recommended by REDTILEY

Budget car insurance provides the service i need at a price that is fair. I have been with this company for 4 years after problems with other companies and I am happy to say I have found something in Budget that is not always offered by others, that is confidence they will look after me. Their price, renewal procedures and customer service if very good

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Average, could be better


Budget car insurance good experience with claiming and it was cheap!

by charl33, 14 Feb 2012
very friendly, helpful and understanding staff
the courtesy car company recommended were terrible
Recommended by charl33

I took out budget car insurance for one year as it was the cheapest car insurance i could find as myself as the only named driver for third party fire and theft.

Unfortunately I was involved in an accident which wasnt my fault and as I had never been in an accident before I was apprehensive about calling my insurance and unsure of the process to follow.

I called budget imminently on the number they had sent out to me and asked to save in my phone (very useful as i always lose letters so as I had followed this prompt I was very greatful when I came to need it)

When I rang the people at budget were very friendly and caring and seamed concerned about my health and safety as a priority. They were always at the end of the phone when I needed them and could answer all my questions giving me reliable advice.

I was provided with a courtesy car the same day which I had use of until my claim came through at no extra cost (the courtesy car company were not great however were a separate company which budget recommended but you were not obliged to use).

In all a good experience

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Excellent


Great Insurance and Purse Friendly

by dev2000, 1 month ago
Price
Haven't found any
Recommended by dev2000

I have been with budget for 2 years now, each time coming out with the best quote for all the items that I needed on my insurance. I have (fortunately) not had a need to speak to customer services or use the claim line, but feel confident they would be there if I needed them.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


Budget car insurance

by BBenjamin, 9 Mar 2012
Customer service

I have been with budget car insurance for I don't know how long and just before Christmas they renewed my account with them without asking, not only that but budget have set a certain date for my direct debits to come out! So i make sure money is there for them but when they take the money from my account LATE they then charge me ?25 and I also get charged from my bank and although I have contacted them on many occasions they will not pay the money back or even try to help.
I am very upset with the company and hope everything sorts itself out soon as it is just costing to much to run a car

Customer Service:
Terrible
Flexibility & Fairness:
Terrible
Product Features:
Poor, could be greatly improved
Value For Money:
Poor, could be greatly improved


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