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Good3.7(1,228 ratings)

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Reviewed by: louise71

I think Virgin Media offer a good range of TV services for a good price but there are downsides as well as pos...

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Does Virgin Media provide your broadband package?

Tell us what you think of them because it will help others.

Compare Virgin Media Broadband

This comparison includes broadband packages for this company.

sorted by:

Most popular

  • Most popular
  • Biggest download limit
  • Fastest download speed
  • Lowest monthly cost
Virgin Media Super 50 Fibre Broadband
Download limit
Unlimited
Download speed
Up to 50Mb
Broadband monthly cost
£30.25 for 9 months
Monthly cost inc. line rental
£30.25 for 9 months
This package has a 12 month contract. £9.99 up-front cost applies.
Fair usage or traffic management policy applies.
Virgin Media Big Easy
0808 168 8180
Download limit
Unlimited
Download speed
Up to 50Mb
Broadband monthly cost
£10 for 9 months; then £24 a month
Monthly cost inc. line rental
£27.99 for 9 months; then £41.99 a month
Line Rental is £17.99 per month on a 12 month contract. £9.99 up-front cost applies.
Fair usage or traffic management policy applies.
Virgin Media Vivid 100 Fibre Broadband
Download limit
Unlimited
Download speed
Up to 100Mb
Broadband monthly cost
£35.25 for 9 months
Monthly cost inc. line rental
£35.25 for 9 months
This package has a 12 month contract. £9.99 up-front cost applies.
Fair usage or traffic management policy applies.
Virgin Media Big Bang
0808 168 8180
Download limit
Unlimited
Download speed
Up to 100Mb
Broadband monthly cost
£20 for 9 months; then £34 a month
Monthly cost inc. line rental
£37.99 for 9 months; then £51.99 a month
Line Rental is £17.99 per month on a 12 month contract. £9.99 up-front cost applies.
Fair usage or traffic management policy applies.
Virgin Media Vivid 200 Fibre Broadband
Download limit
Unlimited
Download speed
Up to 200Mb
Broadband monthly cost
£43.25 for 9 months
Monthly cost inc. line rental
£43.25 for 9 months
This package has a 12 month contract. £9.99 up-front cost applies.
Fair usage or traffic management policy applies.

Virgin Media broadband reviews

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Does Virgin Media provide your broadband package?

Tell us what you think of them because it will help others.

05/07/13

Recommended

Virgin Media Average Company

I think Virgin Media offer a good range of TV services for a good price but there are downsides as well as positives. Signal can be pretty poor sometimes and is a postcode lottery. Installation was quick. The call centre staff can be frustrating as they appear to read off a script and not listen to the customer as an individual. Loyalty is not rewarded either.

Cheap

Poor quality customer service

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21/07/13

Recommended

Why go for anyone else?

I'm very pleased with my service with Virgin Media. Despite some teething problems I found them so much better than my previous provider Talk Talk, of whom I will never return back to.

The speeds are generally around what you pay for and are reasonably consistent. Considering there is no download limit it is well worth the price.

Good download speeds, free upgrades occasionally

Peak times can be problematic at times

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

20/07/13

Virgin Media Broadband

They keep increasing speed and broadcasting the fact but this only applies to non-network connections

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19/07/13

Virgin Media Package

They are unwilling to reward their loyal customers but are prepared to offer all the deals to new ones

No perks for long standing loyal customers

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19/07/13

Recommended

Virgin Media Customer Service is Excellent

Made the mistake of moving to Sky and within a month was begging Virgin Media to take me back which they did and at a reduced rate. Don't always get it right but very helpful when it goes wrong.

Excellent Customer Service

Call Centre staff abroad don't always understand problem

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Virgin Media provide your broadband package?

Tell us what you think of them because it will help others.