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Good3.7(1,228 ratings)

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Reviewed by: louise71

I think Virgin Media offer a good range of TV services for a good price but there are downsides as well as pos...

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Does Virgin Media provide your broadband package?

Tell us what you think of them because it will help others.

Compare Virgin Media Broadband

Virgin Media SuperFibre 50 + Talk Weekends
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 50Mb
Broadband Cost
£4 for 12 months; then £19
Monthly Cost inc. Line Rental
£21.99 for 12 months; then £36.99
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media SuperFibre 50
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 50Mb
Broadband Cost
£30.25 for 12 months; then £30.25
Monthly Cost inc. Line Rental
£30.25 for 12 months; then £30.25
This package has a 12 month contract.
Virgin Media Big Easy
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 50Mb
Broadband Cost
£10 for 6 months; then £24
Monthly Cost inc. Line Rental
£27.99 for 6 months; then £41.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Vivid 100
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£35.25 for 12 months; then £35.25
Monthly Cost inc. Line Rental
£35.25 for 12 months; then £35.25
This package has a 12 month contract.
Virgin Media SuperFibre 50 + Talk Evening and Weekends
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 50Mb
Broadband Cost
£12.60 for 6 months; then £23.60
Monthly Cost inc. Line Rental
£30.59 for 6 months; then £41.59
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Vivid 100 + Talk Weekends
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£13 for 6 months; then £24
Monthly Cost inc. Line Rental
£30.99 for 6 months; then £41.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media SuperFibre 50 + Talk Weekends + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 50Mb
Broadband Cost
£13 for 6 months; then £24
Monthly Cost inc. Line Rental
£30.99 for 6 months; then £41.99
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media SuperFibre 50 + Talk Unlimited
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 50Mb
Broadband Cost
£16 for 6 months; then £27
Monthly Cost inc. Line Rental
£33.99 for 6 months; then £44.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Big Easy + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 50Mb
Broadband Cost
£15 for 6 months; then £29
Monthly Cost inc. Line Rental
£32.99 for 6 months; then £46.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Vivid 100 + Talk Evening and Weekends
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£17.60 for 6 months; then £28.60
Monthly Cost inc. Line Rental
£35.59 for 6 months; then £46.59
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media SuperFibre 50 + Talk Evening and Weekends + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 50Mb
Broadband Cost
£17.60 for 6 months; then £28.60
Monthly Cost inc. Line Rental
£35.59 for 6 months; then £46.59
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media Vivid 100 + Talk Weekends + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£18 for 6 months; then £29
Monthly Cost inc. Line Rental
£35.99 for 6 months; then £46.99
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media Vivid 200
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£43.25 for 12 months; then £43.25
Monthly Cost inc. Line Rental
£43.25 for 12 months; then £43.25
This package has a 12 month contract.
Virgin Media Big Bang
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£17 for 6 months; then £34
Monthly Cost inc. Line Rental
£34.99 for 6 months; then £51.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Vivid 200 + Talk Weekends
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£21 for 6 months; then £32
Monthly Cost inc. Line Rental
£38.99 for 6 months; then £49.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media SuperFibre 50 + Talk Unlimited + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 50Mb
Broadband Cost
£21 for 6 months; then £32
Monthly Cost inc. Line Rental
£38.99 for 6 months; then £49.99
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media Vivid 100 + Talk Unlimited
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£21 for 6 months; then £32
Monthly Cost inc. Line Rental
£38.99 for 6 months; then £49.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Vivid 100 + Talk Evening and Weekends + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£22.60 for 6 months; then £33.60
Monthly Cost inc. Line Rental
£40.59 for 6 months; then £51.59
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media SuperFibre 50 + Talk Unlimited Extra
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 50Mb
Broadband Cost
£23 for 6 months; then £34
Monthly Cost inc. Line Rental
£40.99 for 6 months; then £51.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Big Fun
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£20 for 6 months; then £40
Monthly Cost inc. Line Rental
£37.99 for 6 months; then £57.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Big Bang + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£22 for 6 months; then £39
Monthly Cost inc. Line Rental
£39.99 for 6 months; then £56.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Vivid 200 + Talk Evening and Weekends
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£25.60 for 6 months; then £36.60
Monthly Cost inc. Line Rental
£43.59 for 6 months; then £54.59
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Vivid 100 + Talk Unlimited + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£26 for 6 months; then £37
Monthly Cost inc. Line Rental
£43.99 for 6 months; then £54.99
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media Vivid 200 + Talk Weekends + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£26 for 6 months; then £37
Monthly Cost inc. Line Rental
£43.99 for 6 months; then £54.99
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media Vivid 100 + Talk Unlimited Extra
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£28 for 6 months; then £39
Monthly Cost inc. Line Rental
£45.99 for 6 months; then £56.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media SuperFibre 50 + Talk Unlimited Extra + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 50Mb
Broadband Cost
£28 for 6 months; then £39
Monthly Cost inc. Line Rental
£45.99 for 6 months; then £56.99
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media Vivid 200 + Talk Unlimited
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£29 for 6 months; then £40
Monthly Cost inc. Line Rental
£46.99 for 6 months; then £57.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Vivid 200 + Talk Evening and Weekends + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£30.60 for 6 months; then £41.60
Monthly Cost inc. Line Rental
£48.59 for 6 months; then £59.59
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media Vivid 100 + Talk Unlimited Extra + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£33 for 6 months; then £44
Monthly Cost inc. Line Rental
£50.99 for 6 months; then £61.99
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media Vivid 200 + Talk Unlimited + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£34 for 6 months; then £45
Monthly Cost inc. Line Rental
£51.99 for 6 months; then £62.99
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media Big Kahuna
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£27.50 for 6 months; then £55
Monthly Cost inc. Line Rental
£45.49 for 6 months; then £72.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Vivid 200 + Talk Unlimited Extra
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£36 for 6 months; then £47
Monthly Cost inc. Line Rental
£53.99 for 6 months; then £64.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Big Kahuna with Sky Movies
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£29.50 for 6 months; then £59
Monthly Cost inc. Line Rental
£47.49 for 6 months; then £76.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Big Kahuna + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£32.50 for 6 months; then £60
Monthly Cost inc. Line Rental
£50.49 for 6 months; then £77.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Big Easy with Sky Sports
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 50Mb
Broadband Cost
£39.25 for 6 months; then £53.25
Monthly Cost inc. Line Rental
£57.24 for 6 months; then £71.24
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Vivid 200 + Talk Unlimited Extra + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£41 for 6 months; then £52
Monthly Cost inc. Line Rental
£58.99 for 6 months; then £69.99
Line Rental is £17.99 per month on an 18 month contract.
Virgin Media Big Bang with Sky Sports
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 100Mb
Broadband Cost
£46.25 for 6 months; then £63.25
Monthly Cost inc. Line Rental
£64.24 for 6 months; then £81.24
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Big Kahuna with Sky Sports
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£41.50 for 6 months; then £83
Monthly Cost inc. Line Rental
£59.49 for 6 months; then £100.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Big Kahuna with Sky Sports + Mobile SIM
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£46.50 for 6 months; then £88
Monthly Cost inc. Line Rental
£64.49 for 6 months; then £105.99
Line Rental is £17.99 per month on a 12 month contract.
Virgin Media Big Kahuna with Sky Sports and Sky Movies
0808 168 8180
Download Limit
Unlimited
Download Speed
up to 200Mb
Broadband Cost
£45 for 6 months; then £90
Monthly Cost inc. Line Rental
£62.99 for 6 months; then £107.99
Line Rental is £17.99 per month on a 12 month contract.

Virgin Media broadband reviews

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Does Virgin Media provide your broadband package?

Tell us what you think of them because it will help others.

5 Jul 2013

Recommended

Virgin Media Average Company

I think Virgin Media offer a good range of TV services for a good price but there are downsides as well as positives. Signal can be pretty poor sometimes and is a postcode lottery. Installation was quick. The call centre staff can be frustrating as they appear to read off a script and not listen to the customer as an individual. Loyalty is not rewarded either.

Cheap

Poor quality customer service

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21 Jul 2013

Recommended

Why go for anyone else?

I'm very pleased with my service with Virgin Media. Despite some teething problems I found them so much better than my previous provider Talk Talk, of whom I will never return back to.

The speeds are generally around what you pay for and are reasonably consistent. Considering there is no download limit it is well worth the price.

Good download speeds, free upgrades occasionally

Peak times can be problematic at times

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

20 Jul 2013

Virgin Media Broadband

They keep increasing speed and broadcasting the fact but this only applies to non-network connections

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19 Jul 2013

Virgin Media Package

They are unwilling to reward their loyal customers but are prepared to offer all the deals to new ones

No perks for long standing loyal customers

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19 Jul 2013

Recommended

Virgin Media Customer Service is Excellent

Made the mistake of moving to Sky and within a month was begging Virgin Media to take me back which they did and at a reduced rate. Don't always get it right but very helpful when it goes wrong.

Excellent Customer Service

Call Centre staff abroad don't always understand problem

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19 Jul 2013

Recommended

Virgin TV and Broadband

Moved from Sky as experienced terrible customer service and Virgin are brilliant. Better equipment and quicker internet. Installed quickly and friendly staff

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19 Jul 2013

Recommended

Virgin media broadband

Good products with extras but you do need to chase them up to get the best deals. They often offer new deals but do not always make existing customers aware.

Good products

Don't make existing customers aware of better deals.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19 Jul 2013

Recommended

Tried others, try Virgin

Ive tried other broadband providers, who were not up too scratch. Virgin so far are the best. Since I live in a Category B listed building fibre optic was the only solution, very please so far

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19 Jul 2013

Recommended

Virgin -all in one home packages

Overall pretty good, however broadband and hd channels can be temperamental. They're often quick to get an engineer out but dealing with customer services can be a huge pain with significant language barriers at times

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

9 Jul 2013

Recommended

Virgin Media Broadband

Excellent reliable fibre optic delivery (in my area). Customer service is generally pretty good, albeit from a non uk based call centre. As with most providers, you need to push them a bit to get a better deal though, but I'm now paying less than I was 5 years ago for my bundle.

Reliable, fast, no limits, fibre optic cabling

Don't offer you discounts once signed up, you have to ask

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Virgin Media provide your broadband package?

Tell us what you think of them because it will help others.