Good3.5

45% of customers recommended from 219 ratings

Plusnet are a broadband provider that provide broadband, phone and fibre optic broadband across the UK. You can choose from a variety of broadband packages, depending on your broadband needs. If you're a heavy internet user you can opt for a fibre broadband packages that promises a super-fast connection. Plusnet offer broadband packages with unlimited downloads, so there are no usage limits. Plusnet also offer 24 hour UK support should you encounter any problems.

Compare Plusnet Broadband

Plusnet unlimited + Weekend (Market 2)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 17Mb
Monthly Line Rental
£15.95
Monthly Cost
£2.50 for 12 months
Special Offer: Pay £2.50 a month for 12 months (excluding Line Rental) plus £70 cashback.
Plusnet Unlimited + Weekend (Market 3)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 17Mb
Monthly Line Rental
£15.95
Monthly Cost
£2.50 for 12 months
Special Offer: Pay £2.50 a month for 12 months (excluding Line Rental) plus £70 cashback.
Plusnet Plusnet Unlimited (Market 2)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 17Mb
Monthly Line Rental
-
Monthly Cost
£12.49 for 12 months
Plusnet Unlimited (Market 3)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 17Mb
Monthly Line Rental
-
Monthly Cost
£12.49 for 12 months
Plusnet Unlimited + anytime Calls (Market 3)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 17Mb
Monthly Line Rental
£15.95
Monthly Cost
£7.50 for 12 months
Special Offer: Pay £7.50 a month for 12 months (excluding Line Rental) plus £70 cashback.
Plusnet Unlimited + Anytime calls (Market 2)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 17Mb
Monthly Line Rental
£15.95
Monthly Cost
£7.50 for 12 months
Special Offer: Pay £7.50 a month for 12 months (excluding Line Rental) plus £70 cashback.
Plusnet Unlimited Broadband and Anytime international 300 (Market 2)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 17Mb
Monthly Line Rental
£15.95
Monthly Cost
£9.50 for 12 months
Plusnet Unlimited broadband & Anytime International 300 (Market 3)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 17Mb
Monthly Line Rental
£15.95
Monthly Cost
£9.50 for 12 months
Plusnet unlimited (Markets 1 & 2)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 17Mb
Monthly Line Rental
-
Monthly Cost
£19.49 for 12 months
Plusnet Unlimited + weekend (Markets 1 & 2)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 17Mb
Monthly Line Rental
£15.95
Monthly Cost
£10 for 12 months
Plusnet Unlimited Fibre & evening and weekend calls (Markets 2 & 3)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 38Mb
Monthly Line Rental
£15.95
Monthly Cost
£3.75 for 6 months; £14.99 thereafter
This package has an 18 Month contract.
Plusnet unlimited + Anytime Calls (Markets 1 & 2)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 17Mb
Monthly Line Rental
£15.95
Monthly Cost
£15 for 12 months
Plusnet Unlimited Broadband + anytime International 300 (Markets 1 & 2)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 17Mb
Monthly Line Rental
£15.95
Monthly Cost
£17 for 12 months
Plusnet Unlimited Fibre extra & Evening and weekend Calls (Markets 2 & 3)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 76Mb
Monthly Line Rental
£15.95
Monthly Cost
£8.75 for 6 months; £19.99 thereafter
This package has an 18 Month contract.
Plusnet Unlimited Fibre & anytime calls (Markets 2 & 3)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 38Mb
Monthly Line Rental
£15.95
Monthly Cost
£8.75 for 6 months; £19.99 thereafter
This package has an 18 Month contract.
Plusnet Unlimited Fibre & anytime international 300 (Markets 2 & 3)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 38Mb
Monthly Line Rental
£15.95
Monthly Cost
£10.75 for 6 months; £21.99 thereafter
This package has an 18 Month contract.
Plusnet Unlimited Fibre + evening and weekend Calls (Market 1)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 38Mb
Monthly Line Rental
£15.95
Monthly Cost
£11.25 for 6 months; £22.49 thereafter
This package has an 18 Month contract.
Plusnet Unlimited Fibre extra & Anytime Calls (Markets 2 & 3)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 76Mb
Monthly Line Rental
£15.95
Monthly Cost
£13.75 for 6 months; £24.99 thereafter
This package has an 18 Month contract.
Plusnet Unlimited Fibre Extra & anytime International 300 (Markets 2 & 3)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 76Mb
Monthly Line Rental
£15.95
Monthly Cost
£15.75 for 6 months; £26.99 thereafter
This package has an 18 Month contract.
Plusnet Unlimited Fibre Extra & Evening and weekend calls (Market 1)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 76Mb
Monthly Line Rental
£15.95
Monthly Cost
£16.25 for 6 months; £27.49 thereafter
This package has an 18 Month contract.
Plusnet Unlimited Fibre + anytime calls (Market 1)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 38Mb
Monthly Line Rental
£15.95
Monthly Cost
£16.25 for 6 months; £27.49 thereafter
This package has an 18 Month contract.
Plusnet Unlimited Fibre + anytime international 300 (Market 1)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 38Mb
Monthly Line Rental
£15.95
Monthly Cost
£18.25 for 6 months; £29.49 thereafter
This package has an 18 Month contract.
Plusnet Unlimited Fibre Extra & Anytime calls (Market 1)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 76Mb
Monthly Line Rental
£15.95
Monthly Cost
£21.25 for 6 months; £32.49 thereafter
This package has an 18 Month contract.
Plusnet Unlimited Fibre extra + Anytime International 300 (Market 1)
0808 178 5954
Download Limit
Truly Unlimited
Download Speed
up to 76Mb
Monthly Line Rental
£15.95
Monthly Cost
£23.25 for 6 months; £34.49 thereafter
This package has an 18 Month contract.

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Plusnet Broadband Reviews

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Got a Plusnet broadband package? Tell us about your experience because it will help others. Add a review.

Excellent Service - Great Speed - Sorted My Problems - UK Call Centre

Excellent

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by tom_mottershaw

Signed up with Plusnet to change from talktalk! Plusnet sorted it all out for me. Had a few teething problems with the Fibre due to the quality of my phone line. Plusnet sorted all this out and put new cables on the side of my house and even put in a brand new socket in a better location! Great customer service when I called. Speed is now faster than I was quoted. Super Happy

Great Speed, Great Service, Ease of Transfer, UK Call Centre,

Lead times on when they would get back to me

by tom_mottershaw, 8 Jun 2014 report review

Do not choose Plusnet

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Plusnet have overcharged me £140 because they falsely added international calls to my package. Now we have escalated the matter, they have also added random and false chargers such. The download speed is very poor and customer service is even worse! Don't waste your money and time joining Plusnet because it will be the start of your journey to hell.

Cheap price

Poor download speeds and poor customer service.

by Plusnet, 4 Jul 2013 report review

Plusnet Customer Service is not good or honest

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

I have found Plusnets Customer Service to be very poor, especially the Complaints department. They have lied, and not really care if this is proven, do not properly read complaints, are unhelpful and patronising. Plusnet messed things up and took no responsibility. The actual service once working has been OK but beware of extra costs on the basic package as not included extras can get very expensive.

Speed and connection as expected

Very poor Customer Services especially Complaints Department

by paroberts6, 17 Aug 2012 report review

Plusnet: if something goes wrong you're stuck... very poor customer service

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

If you have a problem with a service provided by Plusnet then you're stuck. Want to leave them because they're not delivering what they promise? They may acknowledge that the feature(s) aren't working, scratch their heads - but offer no explanation or solution. So if you want to switch provider... you'll have to pay a cancellation fee... ?60-90. Despite them acknowledging it is their own failing they won't waive the cancellation fee. A terrible stance from a company delivering a service to a customer.

by bussington, 9 Jun 2012 report review

Plusnet useless

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Called Plusnet to give them 30 notice of termination for my daughters student house, agreed the 30 days plusnet then pulled the plug that day leaving the student house with no Internet at final exam time they were unable to reconnect fo at least 5 working days even when it's their fault. I would recommend stay away from Plusnet

by DeborahP, 26 May 2012 report review

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