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Good3.4(221 ratings)

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Reviewed by: tom_mottershaw

Signed up with Plusnet to change from talktalk! Plusnet sorted it all out for me. Had a few teething problems ...

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Does Plusnet provide your broadband package?

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Compare Plusnet Broadband

This comparison includes broadband packages for this company.

sorted by:

Most popular

  • Most popular
  • Biggest download limit
  • Fastest download speed
  • Lowest monthly cost
Plusnet Unlimited Broadband (Market 3)
0808 168 5438
Download limit
Unlimited
Download speed
Up to 17Mb
Broadband monthly cost
Free for 12 months; then £9.99 a month
Monthly cost inc. line rental
£16.99 for 12 months; then £26.98 a month
Get £50 cashback when you sign up by 31st May 2016.
Line Rental is £16.99 per month on a 12 month contract. £6.99 up-front cost applies.
Fair usage or traffic management policy applies.
Plusnet Unlimited Broadband + Anytime calls (Market 2)
0808 168 5438
Download limit
Unlimited
Download speed
Up to 17Mb
Broadband monthly cost
£6 for 12 months; then £15.99 a month
Monthly cost inc. line rental
£22.99 for 12 months; then £32.98 a month
Get £50 cashback when you sign up by 31st May 2016.
Line Rental is £16.99 per month on a 12 month contract. £6.99 up-front cost applies.
Fair usage or traffic management policy applies.
Plusnet Unlimited Broadband & Anytime Calls (Market 3)
0808 168 5438
Download limit
Unlimited
Download speed
Up to 17Mb
Broadband monthly cost
£6 for 12 months; then £15.99 a month
Monthly cost inc. line rental
£22.99 for 12 months; then £32.98 a month
Get £50 cashback when you sign up by 31st May 2016.
Line Rental is £16.99 per month on a 12 month contract. £6.99 up-front cost applies.
Fair usage or traffic management policy applies.
Plusnet Unlimited Fibre & Anytime Calls (Markets 2 & 3)
0808 168 5438
Download limit
Unlimited
Download speed
Up to 38Mb
Broadband monthly cost
£11 for 6 months; then £20.99 a month
Monthly cost inc. line rental
£27.99 for 6 months; then £37.98 a month
Line Rental is £16.99 per month on an 18 month contract. £6.99 up-front cost applies.
Fair usage or traffic management policy applies.
Plusnet Unlimited Broadband. (Market 2)
0808 168 5438
Download limit
Unlimited
Download speed
Up to 17Mb
Broadband monthly cost
Free for 12 months; then £9.99 a month
Monthly cost inc. line rental
£16.99 for 12 months; then £26.98 a month
Get £50 cashback when you sign up by 31st May 2016.
Line Rental is £16.99 per month on a 12 month contract. £6.99 up-front cost applies.
Fair usage or traffic management policy applies.

Plusnet broadband reviews

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Does Plusnet provide your broadband package?

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8 Jun 2014

Recommended

Excellent Service - Great Speed - Sorted My Problems - UK Call Centre

Signed up with Plusnet to change from talktalk! Plusnet sorted it all out for me. Had a few teething problems with the Fibre due to the quality of my phone line. Plusnet sorted all this out and put new cables on the side of my house and even put in a brand new socket in a better location! Great customer service when I called. Speed is now faster than I was quoted. Super Happy

Great Speed, Great Service, Ease of Transfer, UK Call Centre,

Lead times on when they would get back to me

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

3 Jul 2013

Recommended

Plusnet - good customer service

We chose Plusnet because their basic package offers great value for money - we live in a rural area and our broadband is so slow that there is no point in paying for high speed internet access. The customer service is mainly excellent, but falls down if there is a line fault which involves calling in BT (of which they are a part)

Good customer service; great value for money

In hoc to BT if there are any line or exchange problems

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

12 Nov 2013

Recommended

Plusnet Broadband

Great service and product. Have only contacted customer service to change package and no problems. I left BT because of abysmal service, they maybe need to look at the service provided by one of their offshoots (Plusnet). Surely cannot be that difficult.

Call centre staff speak clear, understandable English

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

20 Jul 2013

Recommended

Plusnet was competitive when we got it 2 years ago, not been back to check

Not had any problems, though had no contact with them really. Was pretty cheap when we got it, but not shopped around since to check it is still good value

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

12 Jul 2013

Recommended

PlusNet all inclusive

Good service with excellent speeds achievable which is rare in my location. Excellent Customer help Desk Team and you get to speak to an individual straight away rather than endless automated menus to go through.

Good Customer service and Cheap prices.

None that I've found.

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Plusnet provide your broadband package?

Tell us what you think of them because it will help others.