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Good3.4(825 ratings)

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Reviewed by: royfleming

I now spend more time using the BT Broadband help software than I do actually using the Broadband. So often I ...

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Compare BT Broadband

This comparison includes broadband packages for this company.

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  • Most popular
  • Biggest download limit
  • Fastest download speed
  • Lowest monthly cost
BT Entertainment Plus + Unlimited Infinity 1 + Weekend Calls
0800 783 5390
Download limit
Truly unlimited
Download speed
Up to 52Mb
Broadband monthly cost
£18 for 12 months; then £36 a month
Monthly cost inc. line rental
£36.99 for 12 months; then £54.99 a month
Get a prepaid £100 Mastercard when you sign up by 9th October 2016.
Line Rental is £18.99 per month on a 12 month contract. £56.95 up-front cost applies.
BT TV Starter + Unlimited Broadband + weekend calls
Download limit
Truly unlimited
Download speed
Up to 17Mb
Broadband monthly cost
£5 for 12 months; then £24 a month
Monthly cost inc. line rental
£23.99 for 12 months; then £42.99 a month
Get a prepaid £50 Mastercard when you sign up by 9th October 2016.
Line Rental is £18.99 per month on a 12 month contract. £56.95 up-front cost applies.
BT Unlimited Infinity 1 + Weekend Calls
0800 783 5390
Download limit
Truly unlimited
Download speed
Up to 52Mb
Broadband monthly cost
£10 for 12 months; then £26 a month
Monthly cost inc. line rental
£28.99 for 12 months; then £44.99 a month
Get a prepaid £100 Mastercard when you sign up by 9th October 2016.
Line Rental is £18.99 per month on a 12 month contract. £56.95 up-front cost applies.
BT Entertainment Plus + Unlimited Infinity 2 + Weekend Calls + Mobile
0800 783 5390
Download limit
Truly unlimited
Download speed
Up to 76Mb
Broadband monthly cost
£38 for 12 months; then £47.50 a month
Monthly cost inc. line rental
£56.99 for 12 months; then £66.49 a month
Line Rental is £18.99 per month on a 12 month contract. £7.95 up-front cost applies.
BT Total Entertainment + Unlimited Infinity 1 + Weekend Calls
Download limit
Truly unlimited
Download speed
Up to 52Mb
Broadband monthly cost
£23 for 12 months; then £47 a month
Monthly cost inc. line rental
£41.99 for 12 months; then £65.99 a month
Get a prepaid £100 Mastercard when you sign up by 9th October 2016.
Line Rental is £18.99 per month on a 12 month contract. £76.95 up-front cost applies.

BT broadband reviews

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Does BT provide your broadband package?

Tell us what you think of them because it will help others.

18/08/13

BT Broadband not up to expectation

I now spend more time using the BT Broadband help software than I do actually using the Broadband. So often I wait for ages for the home page to open only to be told that it is not possible to open the page. Unless I am able to get something substantive done rather than the constant tinkering to keep me going for another few minutes of access I will be telling others to steer clear. This is becoming a rather expensive luxury. How do others find the service? The name BT was, I thought, my guarantee of a consistent service.

There is a really good attempt to help and the staff are very good

Such a poor service. More often off than on

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

20/07/13

BT broadband not all it's expected to be

Slightly disappointed with Bt ad their promises of a better service, we moved to them when we moved house and with our locality reduced options for broadband. They were brilliant at first came out did everything assured us all would be fine, everything up and running and in the last 2 years we have had problem after problem, 3 new routers and although they have been reasonably quick to solve everything it is not exactly what we could have hoped for.

Quick startup

Too many issues with their service

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

17/07/13

Slow and clunky

In rural areas it's slow and can be dramatically slowed down. Keep needing to call them to get the speed increased.

Bundled free calls

Waiting for problems to be fixed

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

03/07/13

Recommended

BT - a great package in general

Having switched from the Murdoch brand we are happy with the speed and service and the extras we get included in the package

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

03/07/13

Recommended

British Telecom Broadband

This is the most reliable broadband we have had to date, no outages and reasonable speed (we live in a rural area). The wireless signal is also good allowing access throughout the property.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does BT provide your broadband package?

Tell us what you think of them because it will help others.