eclipse internet Home Lite Broadband
 |  Compare eclipse internet Home Lite Broadband details directly with other broadband or compare broadband using our broadband comparison tables. | ||
| Company: | eclipse internet | ||
| Product: | Home Lite Broadband | ||
| Signup via this site: |  | ||
| Broadband Details | |||
 Migration: | You can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching | ||
| Technology: | ADSL IPStream | ||
| Technology Information: | You will need a non cable telephone line in order to get this package. This will cost £11.00 a month from BT or less from selected competitors | ||
| Apple Mac: | The router supplied by this provider is not Apple Mac compatible. You can order the SpeedTouch 536 USB & Ethernet router for compatibility. | ||
| Costs & Fees | |||
| Contract Length: | 12 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum | ||
| Connection Fee: | £20.00 - If you can provide a MAC code, this connection cost is free | ||
| Monthly Cost: | £10.95 - Per month for 1st 3 months, £13.95 per month thereafter | ||
| First Year Cost: | £189.38 - This includes any promotional discounts, router costs and connection fees but does not include monthly line rental | ||
| Customer Services | |||
| Awards and Accreditations: | ISPA Awards 2007 - Best Consumer Broadband PC Advisor Awards 2006 - Special Mention PC Pro 2006 - Best Broadband ISP | ||
| Online Support: | Online support provided via e-mail and help text on the providers web-site | ||
| Call Centre: | Technical Support: Lines open 8am to 8pm Monday to Friday and 9am to 5pm on Saturdays. Customer Support: Lines open 9am to 5.30pm Monday to Friday Calls provided by BT will be charged at up to 6p per minute. Mobile and other provider charges may vary | ||
| Downloading | |||
| Download Speed: | 8Mb | ||
| Upload Speed: | 448Kb | ||
| Download Limit: | 2GB | ||
| Download Limit Notes: | This package comes with a 1Gb download limit which may restrict the amount you can download. This package is suitable for light usage; here are some helpful representations of downloading:
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| Download Limit Exceed Notes: | Any downloading beyond the published limit you will be charged an additional £1.25 per GB or your connection speed will be slowed to 256Kbp. A Usage Meter has also been added to the MyEclipse control panel which will allow you to view usage at any given time in the billing month. The usage meter also enables you to view and report on your usage for the previous 6 months, to assist in your decision making. | ||
| Contention Ratio: | 50:1 | ||
| Extras | |||
| Modem: | A wired router (including P&P at 4.99) | ||
| Modem/Router: | £30.89 - A router is included with a 4.99 charge for P and P | ||
| Email: | 10 email addresses | ||
| Voice Over IP (VOIP): | Speak to your friends and family online with Voice-Over-IP. | ||
| Audio Content: | There is no free / exclusive audio or radio content provided as part of this package | ||
| Video Content: | There is no free / exclusive audio or radio content provided as part of this package | ||
| Webspace: | 50MB of webspace | ||
| Windows: | Compatible with all versions of Windows 98 onwards | ||
| PlayStation Compatible: | No | ||
| X-box Compatible: | No | ||
| Networking | |||
| IP Addressing: | This package includes 8 static IP addresses | ||
| Payment Methods | |||
| Cheque: | You cannot pay for this package with a cheque | ||
| Credit Card: | Per month additional charge to pay by credit card. Payments must be made monthly in advance | ||
| Direct Debit: | There is no additional charge to pay by Direct Debit | ||
| Protection | |||
| Anti Virus: | Provided Free of Charge | ||
| Anti Spam: | Provided Free of Charge | ||
| Firewall: | Firewall software is not provided with this broadband package. However, the router supplied will provide basic firewall protection for your computer | ||
| Child Protection: | There is no child protection software included with this package | ||
| Compare | |||
| Products: | www.eclipse.net.uk Broadband | ||
