Virgin Media Broadband: M + Phone
 |  Compare Virgin Media Broadband: M + Phone details directly with other broadband or compare broadband using our broadband comparison tables. | ||
| Company: | Virgin Media | ||
| Product: | Broadband: M + Phone | ||
| Signup via this site: |  | ||
| Broadband Details | |||
 Migration: | This supplier is not part of the OFCOM Code of Practice that facilitates switching from one ISP to another. You are likely to experience an interruption to your broadband if you switch to or from this package to an ADSL service | ||
| Technology: | Cable | ||
| Technology Information: | You will need a cable telephone line in order to get this package. You must switch your line rental to Virgin Media, there is no cost saving £11.00 a month compared to BT | ||
| Apple Mac: | The router supplied by this provider is compatible with Mac OS 9.0+ (including OSX) or higher | ||
| Costs & Fees | |||
| Contract Length: | 12 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum. However there is a 30 day money back guarantee period | ||
| Connection Fee: | £30.00 - A one-off fee to activate your new connection | ||
| Monthly Cost: | £4.50 - Per month for first 12 months, £9 per month thereafter. The set monthly cost you will pay for this package does not include line rental | ||
| First Year Cost: | £84.00 - This includes any promotional discounts, modem costs and connection fees but does not include monthly line rental | ||
| Customer Services | |||
| Awards and Accreditations: | Best Consumer ISP - Finalist ISPAs 2008 Best Consumer Broadband - Finalist ISPAs 2008 Best Dial-Up - Finalist ISPAs 2006 Best Heavy Consumer Broadband - Finalist ISPAs 2006 Best Light Consumer Broadband - Finalist ISPAs 2006 | ||
| Online Support: | Online support provided via e-mail and help text on the providers web-site | ||
| Call Centre: | Automated Service Update: Lines open 24-hours, 7 days a week. Freephone. Broadband Technical Support Lines open 8am - midnight, 7 days a week. Calls are charged at a local rate. | ||
| Downloading | |||
| Download Speed: | 2Mb | ||
| Upload Speed: | 256Kb | ||
| Download Limit: | Unlimited | ||
| Download Limit Notes: | This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:
| ||
| Download Limit Exceed Notes: | If you persistently download large files between 4pm and midnight you could have your speed reduced by Virgin Media | ||
| Contention Ratio: | 50:1 | ||
| Extras | |||
| Modem: | A Modem is provided | ||
| Modem/Router: | Free - A modem is included with no charge for P and P. If you end your contract with Virgin Media you will have to return the hardware | ||
| Email: | 15 Email addresses are available for you and your family. | ||
| Voice Over IP (VOIP): | Speak to your friends and family online with Voice-Over-IP | ||
| Audio Content: | There is no free / exclusive audio or radio content provided as part of this package | ||
| Video Content: | There is no free / exclusive video content provided as part of this package | ||
| Webspace: | 55Mb of online webspace available. | ||
| Windows: | The router supplied by this provider is compatible with Windows 2000 pro, Windows XP or higher | ||
| PlayStation Compatible: | Yes | ||
| X-box Compatible: | Yes | ||
| Networking | |||
| IP Addressing: | Dynamic IP address | ||
| Payment Methods | |||
| Cheque: | Per month additional charge to pay by cheque | ||
| Credit Card: | Per month additional charge to pay by credit card | ||
| Direct Debit: | You can pay for this package by direct debit | ||
| Protection | |||
| Anti Virus: | PCguard anti-virus service included. | ||
| Anti Spam: | PCguard anti-spam service included. | ||
| Firewall: | PCguard firewall service included. | ||
| Child Protection: | PCguard child protection service included. | ||
| Compare | |||
| Products: | www.virginmoney.com Broadband | ||
