Orange Home Select

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Company:Orange
Orange Home Select
Product:Home Select
 
Signup via this site:Signup
Broadband Details 
Migration:You can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Technology:ADSL LLU
Technology Information:You will need a non cable telephone line in order to get this package. This will cost £11.00 a month from BT or less from competitors
Apple Mac:Mac OS8.6 to OS9.2 are supported. However, OS X is not compatible with the router supplied with this package.
Costs & Fees 
Contract Length:18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Connection Fee:Free - Activation for your new connection
Monthly Cost:£20.00 - The set monthly cost you will pay for this package does not include line rental
First Year Cost:£240.00 - This includes any promotional discounts, router costs and connection fees but does not include monthly line rental
Customer Services 
Awards and Accreditations:There are no published awards or accreditations for this broadband provider
Online Support:Online support provided via e-mail and help text on the providers web-site
Call Centre:
Service Status Information Line:
Lines open 24-hours, 7 days a week.
Calls are charged at Local Rate.

Technical Support:
Lines open 24-hours, 7 days a week.
Calls are charged at National Rate.

Customer Support:
7am-11pm, 7 days a week.
Calls are charged at National Rate.
Downloading 
Download Speed:8Mb
Upload Speed:448Kb
Download Limit:Unlimited
Download Limit Notes:
This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB


Download Limit Exceed Notes:If you persistently download large files between 6pm and 11pm you will be issued with two warnings to reduce your usage. If you fail to listen to these warnings your service could be suspended
Contention Ratio:50:1
Extras 
Modem/Router:Free - A wireless router is included with no charge for P and P
Email:This package includes 6 email addresses.
Voice Over IP (VOIP):Plug a normal phone into the Livebox and you can make calls over the internet, through your broadband connection without your computer being on.
Audio Content:There is no free / exclusive audio or radio content provided as part of this package
Video Content:There is no free / exclusive video content provided as part of this package
Webspace:Orange provide 30MB of webspace per website and allow users to create up to 5 websites (150MB of total Webspace).
Windows:Compatible with windows 2000 onwards
PlayStation Compatible:Yes
X-box Compatible:Yes
Networking 
IP Addressing:Dynamic IP address
Payment Methods 
Cheque:Per month additional charge to pay by cheque
Credit Card:Per month additional charge to pay by credit card
Direct Debit:There is no additional charge to pay by Direct Debit
Protection 
Anti Virus:Anti Virus software is not provided with this package.
Anti Spam:Anti Spam is not included as a part of this broadband package.
Firewall:Firewall software is not provided with this broadband package.
Child Protection:McAfee Parental Controls are supplied with this package.
Compare 
Products:www.orange.co.uk Broadband
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