Orange Home Max
 |  Compare Orange Home Max details directly with other broadband or compare broadband using our broadband comparison tables. | ||
| Company: | Orange | ||
| Product: | Home Max | ||
| Signup via this site: |  | ||
| Broadband Details | |||
 Migration: | You can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching | ||
| Technology: | ADSL LLU | ||
| Technology Information: | You will need a non cable telephone line in order to get this package. You must switch your line rental to Orange. Line rental is included in the monthly charge. | ||
| Apple Mac: | Mac OS8.6 to OS9.2 are supported. However, OS X is not compatible with the router supplied with this package. | ||
| Costs & Fees | |||
| Contract Length: | 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum | ||
| Connection Fee: | Free - Activation for your new connection | ||
| Monthly Cost: | £25.00 - The set monthly cost you will pay for this package includes line rental | ||
| First Year Cost: | £300.00 - This includes any promotional discounts, router costs, connection fees and line rental | ||
| Customer Services | |||
| Awards and Accreditations: | There are no published awards or accreditations for this broadband provider | ||
| Online Support: | Online support provided via e-mail and help text on the providers web-site | ||
| Call Centre: | Service Status Information Line: Lines open 24-hours, 7 days a week. Calls are charged at Local Rate. Technical Support: Lines open 24-hours, 7 days a week. Calls are charged at National Rate. Customer Support: 7am-11pm, 7 days a week. Calls are charged at National Rate. | ||
| Downloading | |||
| Download Speed: | 8Mb | ||
| Upload Speed: | 448Kb | ||
| Download Limit: | Unlimited | ||
| Download Limit Notes: | This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:
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| Download Limit Exceed Notes: | If you persistently download large files between 6pm and 11pm you will be issued with two warnings to reduce your usage. If you fail to listen to these warnings your service could be suspended | ||
| Contention Ratio: | 50:1 | ||
| Extras | |||
| Modem/Router: | Free - A free wireless router is included with no charge for P and P. If you end your contract with Orange you will have to return the hardware | ||
| Email: | This package includes 6 email addresses. | ||
| Voice Over IP (VOIP): | Plug a normal phone into the Livebox and you can make calls over the internet, through your broadband connection without your computer being on. | ||
| Audio Content: | There is no free / exclusive audio or radio content provided as part of this package | ||
| Video Content: | There is no free / exclusive video content provided as part of this package | ||
| Webspace: | Orange provide 30MB of webspace per website and allow users to create up to 5 websites (150MB of total Webspace). | ||
| Windows: | Compatible with windows 2000 onwards | ||
| PlayStation Compatible: | Yes | ||
| X-box Compatible: | Yes | ||
| Networking | |||
| IP Addressing: | Dynamic IP address | ||
| Payment Methods | |||
| Cheque: | Per month additional charge to pay by cheque | ||
| Credit Card: | Per month additional charge to pay by credit card | ||
| Direct Debit: | There is no additional charge to pay by Direct Debit | ||
| Protection | |||
| Anti Virus: | Anti Virus software is not provided with this package. | ||
| Anti Spam: | Anti Spam is not included as a part of this broadband package. | ||
| Firewall: | Firewall software is not provided with this broadband package. | ||
| Child Protection: | McAfee Parental Controls are supplied with this package. | ||
| Compare | |||
| Products: | www.orange.co.uk Broadband | ||
