O2 Premium
 |  Compare O2 Premium details directly with other broadband or compare broadband using our broadband comparison tables. | ||
| Company: | O2 | ||
| Product: | Premium | ||
| Signup via this site: |  | ||
| Broadband Details | |||
 Migration: | You can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching | ||
| Technology: | ADSL LLU | ||
| Technology Information: | You will need a non cable telephone line in order to get this package. This will cost £11.00 a month from BT or less from selected competitors | ||
 Special Offers / Features: |
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| Apple Mac: | The O2 wireless box included with this package is Apple Mac compatible. | ||
| Costs & Fees | |||
| Contract Length: | 12 months - You may cancel the contract with the 12 month term by giving 30 days written notice and paying a £50.00 cancellation fee (plus any relevant service charges incurred during the 30 day period) | ||
| Connection Fee: | Free - Activation for your new connection | ||
| Monthly Cost: | £15.00 - The set monthly cost you will pay for this package does not include line rental. Existing O2 customers pay £10.00 per month | ||
| First Year Cost: | £180.00 - This includes any promotional discounts, modem costs and connection fees but does not include monthly line rental | ||
| Customer Services | |||
| Awards and Accreditations: | There are no published awards or accreditations for this broadband provider | ||
| Online Support: | O2 offer 24 hour online email support. | ||
| Call Centre: | Lines open 24 hours a day, 7 days a week Free customer services is available on 0800 230 0202 if made from landlines or on 800 230 0202 if made from O2 mobiles | ||
| Downloading | |||
| Download Speed: | 16Mb | ||
| Upload Speed: | 1Mb | ||
| Download Limit: | Unlimited | ||
| Download Limit Notes: | This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
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| Download Limit Exceed Notes: | O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services | ||
| Contention Ratio: | 50:1 | ||
| Extras | |||
| Modem/Router: | Free - wireless router is included with no charge for P and P | ||
| Email: | This package includes up to 10 email addresses. | ||
| Voice Over IP (VOIP): | Speak to your friends and family online with Voice-Over-IP | ||
| Audio Content: | There is no free / exclusive audio or radio content provided as part of this package | ||
| Video Content: | There is no free / exclusive video content provided as part of this package | ||
| Webspace: | 100MB of web space included with this package | ||
| Windows: | Compatible with all versions of Windows 98 onwards | ||
| PlayStation Compatible: | Yes | ||
| X-box Compatible: | Yes | ||
| Networking | |||
| IP Addressing: | A dynamic IP address is included as standard however a static IP is available for £5 a month. | ||
| Payment Methods | |||
| Cheque: | You cannot pay for this package with a cheque | ||
| Credit Card: | Payments must be made monthly in advance by credit or debit card. O2 accepts all credit cards except American Express | ||
| Direct Debit: | You cannot pay by Direct Debit for this package | ||
| Protection | |||
| Anti Virus: | This package includes McAfee internet security with anti-virus. | ||
| Anti Spam: | This package includes McAfee internet security with spam filters. | ||
| Firewall: | This package includes McAfee internet security with a Firewall. | ||
| Child Protection: | This package includes McAfee internet security with parental controls. | ||
| Compare | |||
| Products: | www.o2.co.uk Broadband | ||
