Excellent4

55% of customers recommended from 1,188 ratings

AA Breakdown Cover is one of the most popular providers of breakdown policies in the UK. The AA boast more dedicated patrol vehicles than any other breakdown service in the UK. Depending on the level of cover you need you're able to get Essential cover, Long distance cover or Premium cover. The AA are a Which? Recommended provider of breakdown services. They offer a variety of breakdown cover policies, including European cover.

Compare AA Breakdown Cover

AA Roadside Assistance
Policy Basis
person or vehicle
Cover Options
Roadside
Premiums
from £27.99
AA Roadside, At Home & Onward Travel
Policy Basis
person or vehicle
Cover Options
Roadside & Home Service
Premiums
from £129.99
AA Roadside, National Recovery & Onward Travel
Policy Basis
person or vehicle
Cover Options
Roadside & Recovery
Premiums
from £134.99
AA Roadside & National Recovery
Policy Basis
person or vehicle
Cover Options
Roadside & Recovery
Premiums
from £94.99
AA Roadside, Nat Recovery, At Home & Onward Travel
Policy Basis
person or vehicle
Cover Options
Roadside, Recovery
& Home Service
Premiums
from £154.99
AA Roadside & At Home
Policy Basis
person or vehicle
Cover Options
Roadside & Home Service
Premiums
from £94.99
AA Roadside & Onward Travel
Policy Basis
person or vehicle
Cover Options
Roadside
Premiums
from £89.99
AA Roadside, National Recovery & At Home
Policy Basis
person or vehicle
Cover Options
Roadside, Recovery
& Home Service
Premiums
from £114.99

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AA Breakdown Cover Reviews

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Got an AA breakdown cover policy? Tell us about your experience because it will help others. Add a review.

AA Breakdown Cover

Excellent

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by contac17

Many of my family and friends have used AA over the years and have always been happy with the cover. They are world renowned and have a good reputation. To date I have never had to call them out, but I feel very secure they would provide a good service. All of my family who have called them out have found them to be polite, swift, and able to provide essential repairs very promptly. All in all a very good service. I also like their exclusive offers to customers etc. and regular emails keeping you updated on these items. A good service.

by contac17, 4 days ago report review

AA Breakdown Cover

Good

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by everet

What can you say about breakdown cover. You don't know how good they are until you need them. I haven't, touch wood, needed to call them out yet. They do offer competitions and advice on their website as a member. Oh it is too short, okay, what else? Can't say anything else. They seem okay, bit expensive for what it is but it is an insurance in a way. You hope you don't want to use them.

by everet, 1 week ago report review

AA: a review of their service

Satisfactory

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by david_p92

I have been with the AA for many years now. I am very glad that I have used this service as I have had numerous breakdowns, flat tyres, lights left on etc. over the years. Help has always within the hour and the problem has always been sorted. The AA staff are invariably friendly, polite and efficient. On the downside the prices seem to be creeping up- making me consider going with a cheaper company.

Good service

Price going up

by david_p92, 3 weeks ago report review

Excellent company, great service

Excellent

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by claire55

I've been with the AA for many years and I find them reliable, a good price and provide a great service. I've only had to have them come and rescue me once luckily but they were quick and very helpful! The employee quickly found the problem with the car and got me home safely. You know you're covered when you're with the AA!

by claire55, 3 weeks ago report review

Beware of AA Renewals

Satisfactory

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Thankfully, not had to use their service yet. Things I like: the fact that I am covered, not the car, making it cost efficient for our two-car household; the competitions and offers available only to AA members. I was really annoyed when The AA automatically renewed my breakdown cover: fair enough, they had sent a letter, however we were away at the time, and it had auto-renewed by the time we got back, at significantly higher prices than their new members' fees, and the RAC / Green Flag, etc.

by jessicawbath, 3 weeks ago report review

Quick and helpful

Excellent

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by kfin09

The AA have always been quick to respond, very helpful and try to offer money saving tips with regards to motoring. When my battery was flat they arrived within 20 minutes and I was back on the road within an hour. I was also given advice with regards to what may have been causing the battery fault. On this occasion it was correctly diagnosed. Both call takers and the responder were polite and courteous.

Prioritise response

by kfin09, 3 weeks ago report review

Helpful, friendly, know their stuff...

Good

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by HopX

I have to say for all the years I've had AA breakdown cover, the service (fortunately only ever had to use it a couple of times) has been fantastic. The only thing I would advise is that when renewing, always ring up and negotiate... never be complacent and settle for the renewed and hiked up premium! The mechanics have always been really helpful and without trying to sell or suggest other AA products while you're in a crisis. Can't really fault them!

Customer Service

Ridiculous premium renewals - negotiate!

by HopX, 4 weeks ago report review

AA are A1 for me and my family.

Good

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by hannibal

Not had to use them on many occasions but when I have they've arrived well within the estimated time of arrival and have always solved my problem. As an elderly female I feel confident when setting off on any journey by car be it 10 miles or 200. Customer service has always been most helpful and reassuring and I would recommend them to anyone. Having been a customer for 50 years speaks for itself.

Speedy response

Not experienced any

by hannibal, 4 weeks ago report review

AA Breakdown Cover (Gold level)

Excellent

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by davidc47

Excellent coverage but I'm now querying whether its value for money however whenever we have had a breakdown, the service and assistance has been excellent - this is especially important to me if my wife and children breakdown - I know they will be taken care of. The range of services offered under the Gold Level is excellent and covers all our bases

Good coverage

Becoming expensive

by davidc47, 4 weeks ago report review

The excellent service of the AA

Excellent

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by follyfoot

I would thoroughly recommend using the AA breakdown service. They have always been quick when I have broken down and always very helpful and go the extra mile to get you back on your journey. I am lucky that on my private bank account I get AA as part of the package, but if I hadn't got this I would take out the breakdown cover anyway as they are a very reliable company.

by follyfoot, 1 month ago report review

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