from 1048 ratings
1048 customers rated their AA breakdown cover as 4.1 out of 5 in our Consumer Finance Awards and Reviews.
Customer Service
Flexibility & Fairness
Product Features
Value For Money
AA Breakdown Cover is one of the most popular providers of breakdown policies in the UK. The AA boast more dedicated patrol vehicles than any other breakdown service in the UK. Depending on the level of cover you need you're able to get Essential cover, Long distance cover or Premium cover. The AA are a Which? Recommended provider of breakdown services. They offer a variety of breakdown cover policies, including European cover.
AA Breakdown Cover
Policy BasisCover OptionsPremiums
person or vehicleRoadside, Recovery
& Home Service
from £26.99
AA UK Breakdown cover available from £26.99.

We provide an independent comparison service free of charge but we may receive a commission from some of the companies we refer you to. These are indicated with purple buttons.

AA Breakdown Cover Reviews

Good value for money for such a known brand

by rayz77, 2 days ago
Price
Not monthly payments
Recommended by rayz77

I compared my needs amongst other brake down cover companies and the AA came out top for two cars. I got great cash back via Quidco and will look to renew them next year. Can highly recommend them but do shop around for deals and cash back.
I like the regular offers they have too. Not used them as yet so can't comment on that.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Great service, friendly staff.

by cazzar1, 2 days ago
Quick response, friendly staff
Recommended by cazzar1

We have been with the AA for about 20 years and although we have not had to use them very often, the times we have, they have always got to us really quickly and been very helpful. The last time was when we had a fairly new car and after a few months, my husband would be driving down the road and the car would just stop for no reason! This happened 3 times in about 2 months. Each time, the AA came out and towed him back to the garage we bought it from. They were always friendly and courteous and we would recommend them to anyone for peace of mind whilst driving.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Good but haggle

by saram56, 2 days ago
Good service
Very expensive quotes for renewals
Recommended by saram56

We have been with the AA for many years and have been very happy with their service. However, every year they send us a really high renewal quote and I have to negotiate it down. So far, they have always matched the quotes from the competition. I would advise users to always challenge any high quotes. Customer service good. Always prompt when we have had a breakdown.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


AA Breakdown Cover

by silmarilion, 4 days ago
Cover is included in current bank account
None found yet
Recommended by silmarilion

Company is very responsive, and efficient. Have used on a number of occasions from home and while out and about, and have always found them quick, efficient and courteous.
Even when unable to solve a problem they removed the car and took it to the local garage for repair.
Able to add additional cover quickly and cheaply when travelling abroad, which is great for peace of mind, and knowing you can speak to someone who understands your problem and the language you are speaking.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Excellent


AA breakdown cover

by livvie21, 4 days ago
Recommended by livvie21

I have used this a lot with my old car, always very helpful and prompt, prices seem reasonable
we have a family type account and this seems very good value and very flexible even allowing my son who is only 12 to use the service if he is travelling with a friend's family or grandparents.
unfortunately I have no more to say on this - there is only so much to say about the AA - they do what I pay them to do and that is the best commendation a compamny can receive in my opinion

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Good, I'm happy


Extra breakdown cover

by gturner1709, 6 days ago
Good customer service, reasonable premiums, and optional cover of &pou
none to report at this time
Recommended by gturner1709

I changed to AA cover following very poor service from another competitor - the main draw however, was that I was offered extra breakdown cover which covered me for up to 4 repairs in any one year and the AA would pay £500 (for each repair if I broke down) to help towards costs which I felt was a good idea, and very reassuring. Up to now the service I have received has been of a very high standard. I have only used them once since joining (when I had a flat tyre) but overall I was very satisfied. I am a Blue Badge holder and find that gives me a degree of priority which is also very reassuring. I tow a caravan which is also covered. If you are unhappy with your current Breakdown cover, I would suggest you give the AA a call for more information.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


Motability provide breakdown cover in their package of services

by merry, 1 week ago
Fast response
No choice with Motability
Recommended by merry

My breakdown cover is provided by Motability so I don't have a choice. Having said that, they have always turned up quickly and sorted out any problems I've had on the spot. I'd certainly recommend them, having roadside and home start cover is essential for me and I'm really happy with the service so far. I have to admit I've not used other companies like the RAC or Green Cross so I can't make a comparison. AA have never kept me waiting longer than 30 minutes when I've needed them and their call centre has always been helpful and patient when I've needed to call.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


reliable cover for the older driver

by gow, 1 week ago
reliable, helpful and courteous staff
cost
Recommended by gow

I have had AA cover for a long time - I like the fact it covers me and not just my car. I have used it when a passenger in a car that broke down. I have relay - which has got me home more than once. They sometimes take a bit of time to get to you but I seem to break down in remote places... They are always cheerful and reassuring. It is getting very expensive now that I don't drive so much but I wouldn't like to be without it.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Average, could be better


AA breakdown cover

by ebjb, 1 week ago
Peace of mind and quick to arrive at breakdown
Recommended by ebjb

This is actually my husband's as I don't drive but would recommend it. Never had to use it but I would think it would be good to have assistance in event of a breakdown. Gives you peace of mind and being such a large company they should get to you quickly. Was recommended by a friend. They also give discounts at motorway service station Moto for Burger King and other discounts

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


AA breakdown cover.

by kirkhu, 1 week ago
consistent service
Recommended by kirkhu

Have been with this company for some years & have had several breakdowns while towing a boat/ AA have always turned up promptly, usually before their estimate & have always been courteous & efficient.
We did have a small dispute last year when we used a relay service & were sent an enormous bill, but this was easily sorted by a single explanatory letter.

Customer Service:
Average, could be better
Flexibility & Fairness:
Good, I'm happy
Product Features:
Excellent
Value For Money:
Good, I'm happy


Breakdown Cover Companies