Tesco Finest Care

Your right to cancel
You can cancel your policy at any time by giving us 7 days notice provided no claims have been made, we will refund the part of the premium you have not used less a cancellations charge of 50% of the yearly premium.
We have not provided you with a personal recommendation as to whether this policy is suitable for your specific needs. If this cover does not meet your requirements, please return all your documents within 14 days of receipt. We will return any premium paid in full provided no claims have been made on that policy during that time. The full annual premium is due if a claim has been made during that time.

General Conditions Applying to this Policy
10. For cover to apply, the vehicle must:
- Be either; a car, motorised caravan, light van, estate car or 4x4 off- road vehicle, privately registered in the United Kingdom; a towed caravan or trailer of proprietary make being less than 16 years old. We recommend all caravans and trailers carry a serviceable spare wheel and tyre.
- Carry no more than the number of persons recommended by the manufacturer ( and for whom seats are provided) with a maximum of 8 persons including the driver.
- Not exceed (including any load carried) the following gross vehicle weight and dimensions: 3,500kg in weight, 7m in length, 3m in height and 2.25m in width.
- Be serviced as recommended by the manufacturer and hold

General Conditions Applying to this Policy
10. For cover to apply, the vehicle must:
- Be either; a car, motorised caravan, light van, estate car or 4x4 off- road vehicle, privately registered in the United Kingdom; a towed caravan or trailer of proprietary make being less than 16 years old. We recommend all caravans and trailers carry a serviceable spare wheel and tyre.
- Carry no more than the number of persons recommended by the manufacturer ( and for whom seats are provided) with a maximum of 8 persons including the driver.
- Not exceed (including any load carried) the following gross vehicle weight and dimensions: 3,500kg in weight, 7m in length, 3m in height and 2.25m in width.
- Be serviced as recommended by the manufacturer and hold

General Conditions Applying to this Policy
10. For cover to apply, the vehicle must:
- Be either; a car, motorised caravan, light van, estate car or 4x4 off- road vehicle, privately registered in the United Kingdom; a towed caravan or trailer of proprietary make being less than 16 years old. We recommend all caravans and trailers carry a serviceable spare wheel and tyre.
- Carry no more than the number of persons recommended by the manufacturer ( and for whom seats are provided) with a maximum of 8 persons including the driver.
- Not exceed (including any load carried) the following gross vehicle weight and dimensions: 3,500kg in weight, 7m in length, 3m in height and 2.25m in width.
- Be serviced as recommended by the manufacturer and hold

General Conditions Applying to this Policy
10. For cover to apply, the vehicle must:
- Be either; a car, motorised caravan, light van, estate car or 4x4 off- road vehicle, privately registered in the United Kingdom; a towed caravan or trailer of proprietary make being less than 16 years old. We recommend all caravans and trailers carry a serviceable spare wheel and tyre.

SECTION A - Level 1 Value Care
What is covered
Following an Insured Incident occurring outside a 1/4 mile radius of either the Policyholder s home address or the place where the Insured Vehicle is usually kept, we will:
1. Arrange for roadside assistance and, if necessary, transportation of the Insured Vehicle and Insured Persons to either a single destination of your choice within 10 miles of the Insured Incident or to a suitable repairer within 10 miles of the Insured Incident.
2. Provide these services, free of charge including call- out and up to 60 minutes labour for roadside assistance.
Please remember
1. All other labour charges and the cost of replacement parts and/ or other materials are your responsibility.
2. You are responsible for instructing the garage to carry out any repairs. If there is no suitable repairer within 10 miles of the Insured Incident an additional mileage charge may be made. This service cannot be used if the Insured Vehicle has broken down or is unroadworthy when cover was taken out.
3. Recovery cannot be used as a way of avoiding repair costs.
4. In addition, if necessary we will also relay upto three telephone messages to family members, friends or business associates of the Policyholder to advise of unforeseen travel delays.
What is not covered
1. Labour charges for labour over 60 minutes roadside assistance.
2. Labour charges at any garage to which the vehicle is taken.
3. The cost of any parts, materials and/or equipment used.
4. The cost of supplying a spare wheel and tyre if a serviceable one cannot be provided by you.
5. The cost of, if needed, a locksmith or a bodyglass or tyre specialist.
6. Anything mentioned in the General Exclusions.
7. Charges incurred where transportation of the Insured Vehicle exceeds 10 miles.

SECTION C - Finest Care
What is covered
2. If it is apparent that repairs cannot be effected by the repairer to which we have transported the Insured Vehicle in accordance with Standard Care by the end of the working day, or if the Insured Vehicle has been stolen and is not recovered in a roadworthy condition the same day, we will arrange and pay for one of the following four options at your request, subject to availability:
1. The transportation of the Insured Vehicle and Insured Person to:
- The Policyholder's home address in the UK, or
- Your original destination within the UK, or
- A suitable repairer within the UK.

SECTION C - Finest Care
What is covered
2. If it is apparent that repairs cannot be effected by the repairer to which we have transported the Insured Vehicle in accordance with Standard Care by the end of the working day, or if the Insured Vehicle has been stolen and is not recovered in a roadworthy condition the same day, we will arrange and pay for one of the following four options at your request, subject to availability:
1. The transportation of the Insured Vehicle and Insured Person to:
- The Policyholder's home address in the UK, or
- Your original destination within the UK, or
- A suitable repairer within the UK.

SECTION B - Standard Care
What is covered
Following an Insured Incident occurring inside or outside a ¼ mile radius of either the Policyholders' address or the place where the Insured Vehicle is usually kept, you may use the services detailed
under Section A.
Please remember
This level of cover will not be effective until the day after you have arranged this cover for the first time. You will be entitled to the level of service described in Level 1 value care on the day of purchase.

SECTION C - Finest Care
What is covered
2. Where available, the hire of a self-drive rental vehicle of an equivalent level to the Insured Vehicle up to a maximum of 1600cc, for a reasonable period to complete your journey, up to a maximum cost of £100

SECTION C - Finest Care
What is covered
2. If it is apparent that repairs cannot be effected by the repairer to which we have transported the Insured Vehicle in accordance with Standard Care by the end of the working day, or if the Insured Vehicle has been stolen and is not recovered in a roadworthy condition the same day, we will arrange and pay for one of the following four options at your request, subject to availability:
1. The transportation of the Insured Vehicle and Insured Person to:
- The Policyholder's home address in the UK, or
- Your original destination within the UK, or
- A suitable repairer within the UK.

SECTION C - Finest Care
What is covered
2. Where available, the hire of a self-drive rental vehicle of an equivalent level to the Insured Vehicle up to a maximum of 1600cc, for a reasonable period to complete your journey, up to a maximum cost of £100

Insured Incident:
means one of the following events: immobilisation of the Insured Vehicle as a result of breakdown, malicious damage, accidental damage, flat tyre, lack of fuel, flat battery, loss or breakage of car keys, occurring within the UK during the Period of Insurance;

SECTION B - Standard Care
What is covered
Following an Insured Incident occurring inside or outside a ¼ mile radius of either the Policyholders' address or the place where the Insured Vehicle is usually kept, you may use the services detailed
under Section A.
Please remember
This level of cover will not be effective until the day after you have arranged this cover for the first time. You will be entitled to the level of service described in Level 1 value care on the day of purchase.

SECTION A - Level 1 Value Care
What is covered
Following an Insured Incident occurring outside a 1/4 mile radius of either the Policyholder s home address or the place where the Insured Vehicle is usually kept, we will:
1. Arrange for roadside assistance and, if necessary, transportation of the Insured Vehicle and Insured Persons to either a single destination of your choice within 10 miles of the Insured Incident or to a suitable repairer within 10 miles of the Insured Incident.
2. Provide these services, free of charge including call-out and up to 60 minutes labour for roadside assistance.
Please remember
1. All other labour charges and the cost of replacement parts and/ or other materials are your responsibility.
2. You are responsible for instructing the garage to carry out any repairs. If there is no suitable repairer within 10 miles of the Insured Incident an additional mileage charge may be made. This service cannot be used if the Insured Vehicle has broken down or is unroadworthy when cover was taken out.
3. Recovery cannot be used as a way of avoiding repair costs.
4. In addition, if necessary we will also relay upto three telephone messages to family members, friends or business associates of the Policyholder to advise of unforeseen travel delays.
What is not covered
1. Labour charges for labour over 60 minutes roadside assistance.
2. Labour charges at any garage to which the vehicle is taken.
3. The cost of any parts, materials and/or equipment used.
4. The cost of supplying a spare wheel and tyre if a serviceable one cannot be provided by you.
5. The cost of, if needed, a locksmith or a bodyglass or tyre specialist.
6. Anything mentioned in the General Exclusions.
7. Charges incurred where transportation of the Insured Vehicle exceeds 10 miles.

SECTION C - Finest Care
What is covered
3. In addition if necessary, we will also:
- Pay for one single standard class rail ticket in the UK for the Policyholder or any authorised driver to collect the Insured Vehicle following repair

General Conditions Applying to this Policy
10. For cover to apply, the vehicle must:
- Be either; a car, motorised caravan, light van, estate car or 4x4 off- road vehicle, privately registered in the United Kingdom; a towed caravan or trailer of proprietary make being less than 16 years old. We recommend all caravans and trailers carry a serviceable spare wheel and tyre.

Insured Incident:
means one of the following events: immobilisation of the Insured Vehicle as a result of breakdown, malicious damage, accidental damage, flat tyre, lack of fuel, flat battery, loss or breakage of car keys, occurring within the UK during the Period of Insurance;

Insured Incident:
means one of the following events: immobilisation of the Insured Vehicle as a result of breakdown, malicious damage, accidental damage, flat tyre, lack of fuel, flat battery, loss or breakage of car keys, occurring within the UK during the Period of Insurance;

SECTION C - Finest Care
What is covered
4. Overnight bed and breakfast accommodation, excluding alcohol, for one night in a local hotel whilst awaiting repairs, provided that the Insured Incident occurs more than 25 miles from the Policyholder's home address or intended destination, up to a maximum cost of £40 per Insured Person, up to but not more than £240 per Insured Incident.

SECTION C - Finest Care
What is covered
3. The cost for the Insured Person(s) to either continue the journey or return to the Policyholder's home address within the UK by our choice of alternative transport, up to a maximum cost of £100;

SECTION C - Finest Care
What is covered
4. Please note that if some form of medical certification can be shown and there are no passengers who can drive the Insured vehicle, the services listed in points 1 to 3 of total care, above, may also be used in the event of the driver being declared medically unfit to drive. We may choose to recover the Insured Vehicle by providing a qualified driver.

SECTION C - Finest Care
What is covered
3. In addition if necessary, we will also:
- Relay up to three telephone messages to family members, friends or business associates of the Policyholder to advise of unforeseen travel delays.

Insured Incident:
means one of the following events: immobilisation of the Insured Vehicle as a result of breakdown, malicious damage, accidental damage, flat tyre, lack of fuel, flat battery, loss or breakage of car keys, occurring within the UK during the Period of Insurance;
What is not covered
4. The cost of, if needed, a locksmith or a bodyglass or tyre specialist .