RAC Roadside, Recovery and Home

Recovery
- Recovery is available in the Territory.
- Recovery is only available to members who already subscribe to our Roadside service.
- We will provide the following service if we cannot get your vehicle repaired locally within a reasonable time:
- Transportation of your vehicle to your home or a single address anywhere else in the Territory.
- Transport for you and up to seven passengers to the above chosen destination (If there are more than five people this may require two separate vehicles. An adult from the covered vehicle must accompany any children).
- The above Recovery service is also available should you be taken ill and cannot continue your journey as you have no passengers who can drive the vehicle. You will need to produce some form of medical certificate for this (In these cases, we will provide service at our discretion).
What is not covered:
- Breakdowns within a quarter of a mile of your home or place where the vehicle is usually kept
- The use of the recovery service as a way to avoid repair costs.
-Recovery must be arranged at the time of breakdown and cannot be requested later.
-Unless specifically included in the Recovery cover described above, all matters excluded under Roadside.
collapse

At Home
- At Home is available in the Territory.
- At Home is only available to members who already subscribe to our Roadside service.
- If you have paid the additional At Home subscription you are entitled to use the service described under Roadside within a quarter of a mile of your home address or where you normally keep the vehicle.
What is not covered:
- Taxi service, as described under the Roadside heading.
- Vehicle servicing or reassembly.
- Unless specifically included in the At Home cover described above, all matters excluded under Roadside.
collapse

No Callout Discount (Existing members who have purchased membership before 14th August 2006)
1.If you have taken our RAC Solutions cover at the start of your current membership year, you will be entitled to a 10% no callout discount on your RAC Solutions membership next year, provided neither you nor anyone else covered by your membership has called out an RAC Patrol or contractor during your membership year.
2.Your no callout discount on the cost of your next years RAC Solutions membership will increase until 2010 by 10% per annum, up to a maximum discount of 50%, for each membership year during which neither you nor anyone else covered by your membership calls out an RAC patrol or contractor.
3.If you are entitled to a no callout discount of 10% or 20% and either you or anyone else covered by your membership calls out an RAC Patrol or contractor, you will lose your entitlement to a no callout discount.
4.If you become entitled to a no callout discount of 30% or more and either you or anyone else covered by your membership calls out an RAC patrol or contractor:
- Once during the membership year your entitlement to a no callout discount will be reduced to 10%;
- More than once during the membership year, you will lose your entitlement to a no call out discount.
5.For the purpose of calculating your membership fee, the no callout discount will be applied after any other discounts.
6.European Cover is excluded from the no callout discount, so any callout made under the European Cover will not count as a callout for the purposes of the no callout discount, and will not affect your entitlement to the discount. Please note: No callout discount is not applicable to the cost of European Cover.
7.We will offer this no callout discount until March 2010 and reserve the right to withdraw it at that time on giving you reasonable notice.
No call out discount (New members purchasing on or after 14th August 2006).
1.You will receive 10% no callout discount if you or anyone covered under your policy does not call us out during your current membership year.
2.The no callout discount is non-cumulative and will remain at 10% if you do not call us out in subsequent years of your membership.
collapse

Vehicle Specifications
RAC UK Breakdown assistance is available to members when they are travelling in a car, motorised caravan, van or pickup or car derived van, minibus or motorcycle which complies with the specifications set out below:

	Max Weight (gross)	Max Length	Max Width
Caravans / Trailers	3.5 tonnes	7.6 meters (25ft) including tow bar	2.3 meter (7ft 6in)

Costs
Cover shall not include the following:
10. If your caravan or trailer breaks down in a way that means it cannot be repaired, we will be unable to recover your caravan or trailer. If this situation arises, we can arrange for the recovery of the caravan or trailer, although you will be responsible for any costs incurred. We would recommend that you always carry a serviceable spare tyre and wheel appropriate to your vehicle, caravan or trailer.collapse