Bradford & Bingley Breakdown Cover

General Terms
2I .Vehicle specifications:Breakdown assistance is available to You when You are travelling in a UK registered Vehicle that complies with the restrictions set out below:
Maximum Vehicle weight:3,500kg (3.5 tonnes)gross Vehicle mass (GVM).Maximum Vehicle length:For any Vehicles that are not cars: 5.5 metres (18ft)including any towbar.No length restriction for cars.Maximum Vehicle width: 2.3 metres (7ft 6").

General Terms
2I .Vehicle specifications:Breakdown assistance is available to You when You are travelling in a UK registered Vehicle that complies with the restrictions set out below:
Maximum Vehicle weight:3,500kg (3.5 tonnes)gross Vehicle mass (GVM).Maximum Vehicle length:For any Vehicles that are not cars: 5.5 metres (18ft)including any towbar.No length restriction for cars.Maximum Vehicle width: 2.3 metres (7ft 6").

General Terms
2I .Vehicle specifications:Breakdown assistance is available to You when You are travelling in a UK registered Vehicle that complies with the restrictions set out below:
Maximum Vehicle weight:3,500kg (3.5 tonnes)gross Vehicle mass (GVM).Maximum Vehicle length:For any Vehicles that are not cars: 5.5 metres (18ft)including any towbar.No length restriction for cars.Maximum Vehicle width: 2.3 metres (7ft 6").

Roadside
Roadside operates in the UK,Isle of Man,Guernsey,Jersey and the Republic of Ireland. lf You are stranded on a public highway (or other road or area to which the public has the right of access) because You have broken down,We will send an RAC patrol or contractor to help You. We will try to repair Your Vehicle at the roadside. Roadside includes labour at the scene of the breakdown (but not labour at any garage to which the Vehicle is taken), If We cannot repair the Vehicle at the roadside,and We believe repairs are unwise or cannot be completed within a reasonable time,We will take the Vehicle and up to eight people to a destination of Your choice within ten miles from the scene of the incident. If You have no preferred destination,We will take the Vehicle to a nearby garage.If You wish the Vehicle to be taken to any other destination,You will have to pay for the towage costs for the whole distance. If You need to Ieave Your Vehicle at the garage We will reimburse You for taxi fares up to 20 miles (a receipt must be obtained).
Roadside does not cover;
- Routine servicing of Your Vehicle
- Replacing tyres or windows
- Missing or broken keys.We will try to arrange the services of a locksmith but You will have to pay for them
- The cost of ferry crossings and road toll charges
- Vehicles being demonstrated or delivered by motor traders,or used under trade plates
- Vehicles,which,according to our patrol or contractor,had broken down or were unroadworthy before You took out Your Policy
- Vehicles,which break down within I /4 mile of Your Home address or where You normally keep the Vehicle
- Contaminated fuel problems.We will arrange for You to be taken to a local garage for assistance,but You will have to pay for the work carried out
- The cost of parts,fuel or other supplies
- Any vehicle storage charges incurred when You are using Our services
- Labour at any garage to which the vehicle is taken
Please remember the following points about Roadside service;
- We will not tow or transport any Vehicle, which, in Our reasonable opinion,is loaded beyond its legal limit
- If the Vehicle is in a position where We cannot work on it or tow it,or wheels have been removed, We can arrange to rectify this but You will have to pay the costs involved
- If there are any animals in Your Vehicle,please note that their onward transportation is at Our discretion and solely at Your risk.We will not insure any animal,including livestock in transit,during any onward transportation We undertake.

Recovery
Recovery is only available in the UK,Isle of Man,Guernsey and Jersey. Recovery has the same terms and conditions as Roadside but with the following variations:
If We cannot get Your Vehicle repaired locally within what We deem to be a reasonable time,We will take the Vehicle and up to eight people to Your Home or a single address anywhere else.If there are more than five people this may require two separate Vehicles An adult must accompany any persons under the age of 16. You can use Recovery if You are ill,and there are no passengers who can drive the Vehicle,so that You cannot continue Your trip.You must show Us a doctors medical certificate confirming Your inability to drive (in these cases,We will provide this service as We see fit).
Please remember the following points about the Recovery service:
- You cannot use Recovery where We consider the Vehicle was broken down or unroadworthy at the time You took out Your Policy
- You cannot use Recovery as a way to avoid paying repair costs
- You will be liable to pay Us for the costs incurred for a second Recovery if We consider that the original fault has not been properly repaired.

Roadside
If We cannot repair the Vehicle at the roadside,and We believe repairs are unwise or cannot be completed within a reasonable time,We will take the Vehicle and up to eight people to a destination of Your choice within ten miles from the scene of the incident If You have no preferred destination,We will take the Vehicle to a nearby garage.If You wish the Vehicle to be taken to any other destination,You will have to pay for the towage costs for the whole distance. If You need to Ieave Your Vehicle at the garage We will reimburse You for taxi fares up to 20 miles (a receipt must be obtained).

At Home
At Home is only available in the UK,Isle of Man,Guernsey and Jersey At Home has the same terms and conditions as Roadside but with the following variations:
- At Home allows You to use Roadside within 1/4 mile of Your Home address or where You normally keep the Vehicle.
- At Home does not cover rectifying failed repairs,and does not include a taxi service.

Onward Travel
Onward Travel is available in the UK only Onward Travel benefits must be arranged at the time of breakdown and cannot be requested later. With Onward Travel You are entitled to one of the following extra benefits once We have decided that We cannot get the Vehicle repaired locally:
- Replacement car hire
- Alternative transport costs
- Hotel accommodation.
You can use the Onward Travel benefits from Your Home address or within a quarter of a mile of Your home address.This excludes incidents where We have been called to rectify failed repairs.
Replacement car hire
We will pay for:
- One days hire cost of a manual car of similar cubic capacity to Your Vehicle up to 1600cc for the duration of the repairs to the Vehicle in accordance with Your Onward Travel entitlement, for one incident
- Insurance (including collision damage waiver). Replacement car hire is subject to availability and Our suppliers terms and conditions,which will usually include:
I .Age limits
2.The need to have a current driving licence,and,if held,a driving licence photo card,with You
3.Limits on acceptable endorsements
4.The need to provide a valid credit card number (Alternatively,the car rental provider will require a deposit of no less than 50 and may also undertake a simple credit check,before releasing the vehicle to You).
Hire cars are not usually available with a tow bar,and therefore Your caravan or trailer will,be recovered under the Recovery benefit with Your broken down Vehicle. If We decide that a hire car is not a practicable solution for any reason,hotel accommodation or alternative transport will be provided instead. Alternative transport
What is not covered :
- A second use of the Onward Travel benefits if the original fault has not been properly repaired
- Other charges arising from Your use of the hire car benefit, such as fuel costs, deposit, any insurance excess charges, collecting and returning the vehicle and any costs due to You keeping the car after the agreed period of hire (You must settle these charges directly with the supplier)
- If You require a second or any other type of vehicle We will try to arrange this for You,You will have to pay for any additional costs
- If You are unfortunate enough to have an incident with the hire vehicle and You make an insurance claim,You will be responsible for paying any excess.

£75.00
Breakdown Premiums
Vehicle Age   Price
0-5 years   £65.00
6-8 years   £75.00
9-11 years   £85.00
12-14 years   £95.00
15+ years   £125.00

Recovery
Recovery is only available in the UK,Isle of Man,Guernsey and Jersey. Recovery has the same terms and conditions as Roadside but with the following variations:
If We cannot get Your Vehicle repaired locally within what We deem to be a reasonable time,We will take the Vehicle and up to eight people to Your Home or a single address anywhere else.If there are more than five people this may require two separate Vehicles An adult must accompany any persons under the age of 16. You can use Recovery if You are ill,and there are no passengers who can drive the Vehicle,so that You cannot continue Your trip.You must show Us a doctors medical certificate confirming Your inability to drive (in these cases,We will provide this service as We see fit).
Please remember the following points about the Recovery service:
- You cannot use Recovery where We consider the Vehicle was broken down or unroadworthy at the time You took out Your Policy
- You cannot use Recovery as a way to avoid paying repair costs
- You will be liable to pay Us for the costs incurred for a second Recovery if We consider that the original fault has not been properly repaired.

Recovery
Recovery is only available in the UK,Isle of Man,Guernsey and Jersey. Recovery has the same terms and conditions as Roadside but with the following variations:
If We cannot get Your Vehicle repaired locally within what We deem to be a reasonable time,We will take the Vehicle and up to eight people to Your Home or a single address anywhere else.If there are more than five people this may require two separate Vehicles An adult must accompany any persons under the age of 16. You can use Recovery if You are ill,and there are no passengers who can drive the Vehicle,so that You cannot continue Your trip.You must show Us a doctors medical certificate confirming Your inability to drive (in these cases,We will provide this service as We see fit).
Please remember the following points about the Recovery service:
- You cannot use Recovery where We consider the Vehicle was broken down or unroadworthy at the time You took out Your Policy
- You cannot use Recovery as a way to avoid paying repair costs
- You will be liable to pay Us for the costs incurred for a second Recovery if We consider that the original fault has not been properly repaired.

Roadside
If We cannot repair the Vehicle at the roadside,and We believe repairs are unwise or cannot be completed within a reasonable time,We will take the Vehicle and up to eight people to a destination of Your choice within ten miles from the scene of the incident If You have no preferred destination,We will take the Vehicle to a nearby garage.If You wish the Vehicle to be taken to any other destination,You will have to pay for the towage costs for the whole distance. If You need to Ieave Your Vehicle at the garage We will reimburse You for taxi fares up to 20 miles (a receipt must be obtained).

Onward Travel
Onward Travel is available in the UK only Onward Travel benefits must be arranged at the time of breakdown and cannot be requested later. With Onward Travel You are entitled to one of the following extra benefits once We have decided that We cannot get the Vehicle repaired locally:
- Replacement car hire
- Alternative transport costs
- Hotel accommodation.
You can use the Onward Travel benefits from Your Home address or within a quarter of a mile of Your home address.This excludes incidents where We have been called to rectify failed repairs.
Replacement car hire
We will pay for:
- One day s hire cost of a manual car of similar cubic capacity to Your Vehicle up to 1600cc for the duration of the repairs to the Vehicle in accordance with Your Onward Travel entitlement, for one incident
- Insurance (including collision damage waiver). Replacement car hire is subject to availability and Our suppliers terms and conditions,which will usually include:
I .Age limits
2.The need to have a current driving licence,and,if held,a driving licence photo card,with You
3.Limits on acceptable endorsements
4.The need to provide a valid credit card number (Alternatively,the car rental provider will require a deposit of no less than 50 and may also undertake a simple credit check,before releasing the vehicle to You).
Hire cars are not usually available with a tow bar,and therefore Your caravan or trailer will,be recovered under the Recovery benefit with Your broken down Vehicle.
If We decide that a hire car is not a practicable solution for any reason,hotel accommodation or alternative transport will be provided instead. Alternative transport
What is not covered :
- A second use of the Onward Travel benefits if the original fault has not been properly repaired
- Other charges arising from Your use of the hire car benefit, such as fuel costs, deposit, any insurance excess charges, collecting and returning the vehicle and any costs due to You keeping the car after the agreed period of hire (You must settle these charges directly with the supplier)
- If You require a second or any other type of vehicle We will try to arrange this for You,You will have to pay for any additional costs
- If You are unfortunate enough to have an incident with the hire vehicle and You make an insurance claim,You will be responsible for paying any excess.

Roadside
If We cannot repair the Vehicle at the roadside,and We believe repairs are unwise or cannot be completed within a reasonable time,We will take the Vehicle and up to eight people to a destination of Your choice within ten miles from the scene of the incident If You have no preferred destination,We will take the Vehicle to a nearby garage.If You wish the Vehicle to be taken to any other destination,You will have to pay for the towage costs for the whole distance. If You need to Ieave Your Vehicle at the garage We will reimburse You for taxi fares up to 20 miles (a receipt must be obtained).

At Home
At Home is only available in the UK,Isle of Man,Guernsey and Jersey At Home has the same terms and conditions as Roadside but with the following variations:
- At Home allows You to use Roadside within 1/4 mile of Your Home address or where You normally keep the Vehicle.
- At Home does not cover rectifying failed repairs,and does not include a taxi service.

General Terms
22.Caravans and trailers:the specifications in the term above will also apply to any caravan or trailer towed except that the length of the caravan or trailer must not exceed 7.6 metres (25ft)including tow bar If the Vehicle should breakdown whilst towing a caravan or trailer We will recover Your Vehicle together with the caravan or trailer If Your caravan or trailer breaks down in a way that means it cannot be repaired,We will be unable to recover Your caravan or trailer,however we can arrange for its recovery although You will be responsible for any costs incurred,We would recommend that You always carry a serviceable spare tyre and wheel appropriate to Your Vehicle,caravan or trailer.

Onward Travel
Onward Travel is available in the UK only Onward Travel benefits must be arranged at the time of breakdown and cannot be requested later. With Onward Travel You are entitled to one of the following extra benefits once We have decided that We cannot get the Vehicle repaired locally:
- Replacement car hire
- Alternative transport costs
- Hotel accommodation.
You can use the Onward Travel benefits from Your Home address or within a quarter of a mile of Your home address.This excludes incidents where We have been called to rectify failed repairs.
Hotel accommodation
We will arrange and reimburse You for one night s bed and breakfast for up to eight people in a hotel of Our choice. We will pay up to £150 a person or £500 for each Party whichever is less. You will have to pay for any extra hotel or transport costs.
What is not covered :
- A second use of the Onward Travel benefits if the original fault has not been properly repaired
- Other charges arising from Your use of the hire car benefit, such as fuel costs, deposit, any insurance excess charges, collecting and returning the vehicle and any costs due to You keeping the car after the agreed period of hire (You must settle these charges directly with the supplier)
- If You require a second or any other type of vehicle We will try to arrange this for You,You will have to pay for any additional costs
- If You are unfortunate enough to have an incident with the hire vehicle and You make an insurance claim,You will be responsible for paying any excess.

Onward Travel
Onward Travel is available in the UK only Onward Travel benefits must be arranged at the time of breakdown and cannot be requested later. With Onward Travel You are entitled to one of the following extra benefits once We have decided that We cannot get the Vehicle repaired locally:
- Replacement car hire
- Alternative transport costs
- Hotel accommodation.
You can use the Onward Travel benefits from Your Home address or within a quarter of a mile of Your home address.This excludes incidents where We have been called to rectify failed repairs.
Alternative transport
We will reimburse You for standard class rail or other transport of Our choice for up to eight people to reach the end of their journey within the UK.We will pay up to 150 a person or 500 for a group whichever is less.
What is not covered :
- A second use of the Onward Travel benefits if the original fault has not been properly repaired
- Other charges arising from Your use of the hire car benefit, such as fuel costs, deposit, any insurance excess charges, collecting and returning the vehicle and any costs due to You keeping the car after the agreed period of hire (You must settle these charges directly with the supplier)
- If You require a second or any other type of vehicle We will try to arrange this for You,You will have to pay for any additional costs
- If You are unfortunate enough to have an incident with the hire vehicle and You make an insurance claim,You will be responsible for paying any excess.

Roadside
If We cannot repair the Vehicle at the roadside,and We believe repairs are unwise or cannot be completed within a reasonable time,We will take the Vehicle and up to eight people to a destination of Your choice within ten miles from the scene of the incident If You have no preferred destination,We will take the Vehicle to a nearby garage.If You wish the Vehicle to be taken to any other destination,You will have to pay for the towage costs for the whole distance. If You need to Ieave Your Vehicle at the garage We will reimburse You for taxi fares up to 20 miles (a receipt must be obtained).

Special medical assistance
Onward Travel also provides special medical assistance.If You or one of Your passengers is taken into hospital more than 20 miles from home We will arrange and pay for overnight accommodation for the other passengers, as described in Hotel accommodation above. We will also arrange for an ambulance to take the patient to a local hospital near to their home once medical permission has been given.Special medical assistance is not available for planned hospital visits.
What is not covered :
- A second use of the Onward Travel benefits if the original fault has not been properly repaired
- Other charges arising from Your use of the hire car benefit, such as fuel costs, deposit, any insurance excess charges, collecting and returning the vehicle and any costs due to You keeping the car after the agreed period of hire (You must settle these charges directly with the supplier)
- If You require a second or any other type of vehicle We will try to arrange this for You,You will have to pay for any additional costs
- If You are unfortunate enough to have an incident with the hire vehicle and You make an insurance claim,You will be responsible for paying any excess.