ASDA Breakdown Service

Cancellation
This Policy may be cancelled by You within 14 days of commencement (or 14 days of renewal) by writing to...
ASDA Financial Services, The Connect Centre, Kingston Crescent, Portsmouth, Hampshire, PO2 8QL
whereupon You are entitled to a full refund.
We (and anyone acting on our behalf) reserve the right to make a charge to cover our costs of providing a service if You have made a claim under this Policy during this 14 day period before You exercise Your right to cancel. We will offset this cost against any monies owed to You. This cost will be not less than £85.
This Policy will automatically terminate in the event that Your related motor insurance policy terminates.

Roadside
If You are stranded on a public highway (or other road or area to which the public has the right of access) because You have broken down, we will send an RAC patrol or contractor to help You.
If Your Vehicle cannot be repaired immediately it will be taken to a nearby garage, where You may arrange for repairs to be made. If Your Vehicle needs to be towed it must display a valid road tax disc. Roadside includes labour at the scene of the breakdown (but not labour at any garage to which the vehicle is taken). Roadside does not include the cost of parts, fuel or other supplies.

1 Recovery
RAC will take Your Vehicle, any caravan or trailer on tow at the time, the driver and up to 7 passengers to the destination of the drivers choice, in one non-stop journey. If there are more than 5 people this may require two separate vehicles. An adult must accompany any children. This facility may also be provided if the driver falls ill and there are no passengers who can drive the vehicle, so that the journey can be completed. In these circumstances it will be at the discretion of RAC whether this service is offered. Some form of medical certification will be required.

1 Recovery
RAC will take Your Vehicle, any caravan or trailer on tow at the time, the driver and up to 7 passengers to the destination of the drivers choice, in one non-stop journey. If there are more than 5 people this may require two separate vehicles. An adult must accompany any children. This facility may also be provided if the driver falls ill and there are no passengers who can drive the vehicle, so that the journey can be completed. In these circumstances it will be at the discretion of RAC whether this service is offered. Some form of medical certification will be required.

At Home
In the event that Your Vehicle breaks down at home RAC will arrange for someone to come out and help. If Your Vehicle cannot be repaired immediately it will be taken to a nearby garage where You can arrange for repairs to be carried out at Your own expense.

2 Hire car
Or a hire car of up to 1600cc for 24 hours to enable You to complete Your own journey, providing that there is one available and that You can meet the requirements of the car hire supplier. These requirements will include:
- Age limits;
- The need to have a current driving licence with You;
- Limits on acceptable endorsements;
- The need to provide a valid credit card number (alternatively, the car hire supplier will require a deposit of no less than £50 and may also undertake a simple credit check, before releasing the vehicle to You).
All hires are subject to the suppliers Terms and Conditions.

European Motoring Assistance
If You need to call for assistance You must contact the appropriate control centre as shown below. In Continental Europe all assistance is co-ordinated through RAC Continental Control Centre, where a team of multi-lingual incident managers are waiting to help You.
When calling for assistance, please advise the incident manager of the following details:
- Your name;
- that You are a ASDA Breakdown Service policyholder with European Cover;
- Your location and telephone number;
the make and registration number of Your Vehicle;
- Your credit card details.

1 Recovery
RAC will take Your Vehicle, any caravan or trailer on tow at the time, the driver and up to 7 passengers to the destination of the drivers choice, in one non-stop journey. If there are more than 5 people this may require two separate vehicles. An adult must accompany any children. This facility may also be provided if the driver falls ill and there are no passengers who can drive the vehicle, so that the journey can be completed. In these circumstances it will be at the discretion of RAC whether this service is offered. Some form of medical certification will be required.

1 Recovery
RAC will take Your Vehicle, any caravan or trailer on tow at the time, the driver and up to 7 passengers to the destination of the drivers choice, in one non-stop journey. If there are more than 5 people this may require two separate vehicles. An adult must accompany any children. This facility may also be provided if the driver falls ill and there are no passengers who can drive the vehicle, so that the journey can be completed. In these circumstances it will be at the discretion of RAC whether this service is offered. Some form of medical certification will be required.

1 Recovery
RAC will take Your Vehicle, any caravan or trailer on tow at the time, the driver and up to 7 passengers to the destination of the drivers choice, in one non-stop journey. If there are more than 5 people this may require two separate vehicles. An adult must accompany any children. This facility may also be provided if the driver falls ill and there are no passengers who can drive the vehicle, so that the journey can be completed. In these circumstances it will be at the discretion of RAC whether this service is offered. Some form of medical certification will be required.

2 Hire car
Or a hire car of up to 1600cc for 24 hours to enable You to complete Your own journey, providing that there is one available and that You can meet the requirements of the car hire supplier. These requirements will include:
- Age limits;
- The need to have a current driving licence with You;
- Limits on acceptable endorsements;
- The need to provide a valid credit card number (alternatively, the car hire supplier will require a deposit of no less than £50 and may also undertake a simple credit check, before releasing the vehicle to You).
All hires are subject to the suppliers Terms and Conditions.

At Home
In the event that Your Vehicle breaks down at home RAC will arrange for someone to come out and help. If Your Vehicle cannot be repaired immediately it will be taken to a nearby garage where You can arrange for repairs to be carried out at Your own expense.

Roadside
If You are stranded on a public highway (or other road or area to which the public has the right of access) because You have broken down, we will send an RAC patrol or contractor to help You.
If Your Vehicle cannot be repaired immediately it will be taken to a nearby garage, where You may arrange for repairs to be made. If Your Vehicle needs to be towed it must display a valid road tax disc. Roadside includes labour at the scene of the breakdown (but not labour at any garage to which the vehicle is taken). Roadside does not include the cost of parts, fuel or other supplies.

1 Recovery
RAC will take Your Vehicle, any caravan or trailer on tow at the time, the driver and up to 7 passengers to the destination of the drivers choice, in one non-stop journey.

3 Overnight accommodation
Or overnight accommodation for the passengers and driver up to a maximum of £150 in total. This does not include the cost of providing meals and drinks.

4 Public transport
Or a refund of the cost of public transport for the driver and up to four passengers to reach the end of their journey subject to a maximum of £150.

European Motoring Assistance
If You need to call for assistance You must contact the appropriate control centre as shown below. In Continental Europe all assistance is co-ordinated through RAC Continental Control Centre, where a team of multi-lingual incident managers are waiting to help You.
When calling for assistance, please advise the incident manager of the following details:
- Your name;
- that You are a ASDA Breakdown Service policyholder with European Cover;
- Your location and telephone number;
the make and registration number of Your Vehicle;
- Your credit card details.
Telephone Numbers
In the UK - Call 0800 028 7210 (freephone)

Service While Abroad
If Your Vehicle breaks down or is disabled as a result of an accident covered under Your motor policy whilst being driven by You or any person permitted by that policy to drive Your Vehicle, RAC will arrange:
Emergency Roadside Assistance whilst on the continent up to a maximum of £175 (not including the cost of any spare parts). If Your Vehicle cannot be repaired immediately it will be taken to a nearby garage where You can arrange for repairs to be carried out.

Service While Abroad
If Your Vehicle breaks down or is disabled as a result of an accident covered under Your motor policy whilst being driven by You or any person permitted by that policy to drive Your Vehicle, RAC will arrange:
Emergency Roadside Assistance whilst on the continent up to a maximum of £175 (not including the cost of any spare parts). If Your Vehicle cannot be repaired immediately it will be taken to a nearby garage where You can arrange for repairs to be carried out.

Onward Transportation
If Your Vehicle cannot be repaired within 12 hours.
RAC will provide You with onward travel; either a replacement hire car to enable You to continue your journey whilst Your Vehicle is being repaired or to return home, providing that there is one available and that You can meet the requirements of the car hire supplier.
These requirements will include:
- age limits;
- the need to have a current driving licence with You;
- limits on acceptable endorsements;
and the need to provide a valid credit card number (alternatively, the car hire supplier will require a deposit of no less than £50 and may also undertake a simple credit check, before releasing the vehicle to You).
Or, second class rail fare or a combination of the two up to a maximum of £750.
This facility may also be provided:
1) if the driver falls ill and there are no passengers that can drive Your Vehicle, so that the journey can be completed, RAC will provide a replacement driver to enable You to reach Your destination or return home. This service will be provided at the discretion of RAC and some form of medical certification will be required; or
2) if Your Vehicle is stolen or involved in a traffic accident during the 7 days prior to returning and cannot be repaired or recovered before Your intended return date.

service after return home
RAC will pay the travel and hotel expenses for one person to collect Your Vehicle repaired abroad, using second class rail and other public transport fares, which are necessary to reach the place of collection, up to a limit of £600.

Service While Abroad
If Your Vehicle breaks down or is disabled as a result of an accident covered under Your motor policy whilst being driven by You or any person permitted by that policy to drive Your Vehicle, RAC will arrange:
Emergency Roadside Assistance whilst on the continent up to a maximum of £175 (not including the cost of any spare parts). If Your Vehicle cannot be repaired immediately it will be taken to a nearby garage where You can arrange for repairs to be carried out.

Overnight Accommodation
Overnight accommodation, RAC may at its discretion offer You or any permitted driver overnight accommodation expenses for the driver and passengers up to £25 per person, per night, subject to an overall maximum of £400.
This does not include the cost of meals or drinks; repatriation of Your Vehicle to Your home address or Your nominated repairer in the United Kingdom , if Your Vehicle cannot be repaired by Your Vehicle declared return date, subject to the cost of the repatriation not exceeding the Market Value of Your Vehicle; emergency repairs to make Your Vehicle secure in the case of wilful damage to windscreen, windows or locks caused solely through break-in or attempted break-in; urgent message transmission service to immediate relatives or business associates if breakdown, accident or fire results in immobilisation of Your
Vehicle, or it is stolen; claims indemnity against continental customs claims if Your Vehicle is stolen or destroyed by fire; service after return home. RAC will pay the travel and hotel expenses for one person to collect Your Vehicle repaired abroad, using second class rail and other public transport fares, which are necessary to reach the place of collection, up to a limit of £600.