ASDA Breakdown Cover
Stand alone

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Company:ASDA
www.asdafinance.com
ASDA
Product:Breakdown Cover (Stand alone)
 
Quote via this site:Not available
Application Criteria 
Availability:Stand alone
Cooling Off Period:
5.5 Right to Cancel
- You can cancel membership within 14 days of your start, or renewal, date or the date you received these Terms of Membership, whichever happen latest
- If you have not made a claim within the first 14 days we will refund the cost of your membership
- If you use the service within the first 14 days and decide to cancel, you will not be eligible for any refund
- If you cancel the membership after 14 days, no refund or credit will be applied Cancellations can be made by calling 08705 722 722 (Mon to Fri 8.00am to 8.00pm, Sat 8.30am to 5.00pm) or by writing to RAC Motoring Services, Great Park Road, Bradley Stoke, Bristol, BS32 4ZZ.
UK Max Vehicle Length:
5.2 Vehicle Eligibility
In order to qualify for assistance your vehicle must meet the following requirements:
- Your vehicle must be a car, motorised caravan, van, pickup, minibus or motorcycle which does not exceed the dimensions in the chart below:
    Max Weight (gross) Max Length (including two bar) Max Width
Vehicles   3.5 tonnes  5.5m (18ft)   2.3m (7ft 6in)
Caravans/Trailers  3.5 tonnes  7.6m (25ft)   2.3m (7ft 6in)
Vans/Pickups Car derived vans 3.5 tonnes  5.5m (18ft)   2.3m (7ft 6in)
- An additional surcharge of no more that £10 applies depending on the type of vehicle. This surcharge does not apply to Response members. At renewal if you wish to cover such vehicles, you must notify us and pay the additional surcharge.
We will not provide you with assistance:
- If your vehicle is not roadworthy and/or is broken down at the time you join or upgrade or renew your membership
- If your vehicle is not on a public road or an area with public access
- If it has broken down during an off-road event or a sporting event to which the normal rules of the road dont apply
- If it is a demonstration vehicle or has trade plates
- If it is loaded over the legal limit
- If it is used for hire or reward or commercial purposes (e.g. a taxi), even if the passenger is a member. Please contact us on 0870 333 2788 for our Small Business and Taxi Assist services
- You must display a valid current excise licence on the vehicle that requires towing or recovering. Otherwise you will have to pay for the recovery costs. (Vehicles exempt under Section 5 of the Vehicle Excise and Registration Act 1994 including some old, agricultural and emergency vehicles do not need a licence.)
- If your caravan or trailer breaks down, we can arrange for the recovery but you will have to pay the costs
- If your vehicle breaks down whilst towing livestock, we will arrange recovery of the vehicle but cannot arrange the recovery of the trailer and/or livestock.
UK Max Vehicle Weight:
5.2 Vehicle Eligibility
In order to qualify for assistance your vehicle must meet the following requirements:
- Your vehicle must be a car, motorised caravan, van, pickup, minibus or motorcycle which does not exceed the dimensions in the chart below:
    Max Weight (gross) Max Length (including two bar) Max Width
Vehicles   3.5 tonnes  5.5m (18ft)   2.3m (7ft 6in)
Caravans/Trailers  3.5 tonnes  7.6m (25ft)   2.3m (7ft 6in)
Vans/Pickups Car derived vans 3.5 tonnes  5.5m (18ft)   2.3m (7ft 6in)
- An additional surcharge of no more that £10 applies depending on the type of vehicle. This surcharge does not apply to Response members. At renewal if you wish to cover such vehicles, you must notify us and pay the additional surcharge.
We will not provide you with assistance:
- If your vehicle is not roadworthy and/or is broken down at the time you join or upgrade or renew your membership
- If your vehicle is not on a public road or an area with public access
- If it has broken down during an off-road event or a sporting event to which the normal rules of the road dont apply
- If it is a demonstration vehicle or has trade plates
- If it is loaded over the legal limit
- If it is used for hire or reward or commercial purposes (e.g. a taxi), even if the passenger is a member. Please contact us on 0870 333 2788 for our Small Business and Taxi Assist services
- You must display a valid current excise licence on the vehicle that requires towing or recovering. Otherwise you will have to pay for the recovery costs. (Vehicles exempt under Section 5 of the Vehicle Excise and Registration Act 1994 including some old, agricultural and emergency vehicles do not need a licence.)
- If your caravan or trailer breaks down, we can arrange for the recovery but you will have to pay the costs
- If your vehicle breaks down whilst towing livestock, we will arrange recovery of the vehicle but cannot arrange the recovery of the trailer and/or livestock.
UK Max Vehicle Width:
5.2 Vehicle Eligibility
In order to qualify for assistance your vehicle must meet the following requirements:
- Your vehicle must be a car, motorised caravan, van, pickup, minibus or motorcycle which does not exceed the dimensions in the chart below:
    Max Weight (gross) Max Length (including two bar) Max Width
Vehicles   3.5 tonnes  5.5m (18ft)   2.3m (7ft 6in)
Caravans/Trailers  3.5 tonnes  7.6m (25ft)   2.3m (7ft 6in)
Vans/Pickups Car derived vans 3.5 tonnes  5.5m (18ft)   2.3m (7ft 6in)
- An additional surcharge of no more that £10 applies depending on the type of vehicle. This surcharge does not apply to Response members. At renewal if you wish to cover such vehicles, you must notify us and pay the additional surcharge.
We will not provide you with assistance:
- If your vehicle is not roadworthy and/or is broken down at the time you join or upgrade or renew your membership
- If your vehicle is not on a public road or an area with public access
- If it has broken down during an off-road event or a sporting event to which the normal rules of the road dont apply
- If it is a demonstration vehicle or has trade plates
- If it is loaded over the legal limit
- If it is used for hire or reward or commercial purposes (e.g. a taxi), even if the passenger is a member. Please contact us on 0870 333 2788 for our Small Business and Taxi Assist services
- You must display a valid current excise licence on the vehicle that requires towing or recovering. Otherwise you will have to pay for the recovery costs. (Vehicles exempt under Section 5 of the Vehicle Excise and Registration Act 1994 including some old, agricultural and emergency vehicles do not need a licence.)
- If your caravan or trailer breaks down, we can arrange for the recovery but you will have to pay the costs
- If your vehicle breaks down whilst towing livestock, we will arrange recovery of the vehicle but cannot arrange the recovery of the trailer and/or livestock.
Max Vehicle age-Vehicle:Unlimited
Breakdown Details 
Rescue Service Provider:RAC Motoring Services
Underwriter:RAC Insurance Ltd
Cover Basis:
1. Type of membership
1.1 Vehicle Based Membership

Your membership is a vehicle-based membership, meaning that your vehicle is covered regardless of who the driver is.
Cover for additional vehicles can be purchased at an additional cost. You can register up to three vehicles for any authorised driver.
Any vehicle listed on your policy must be registered at your home address.
Joint Cover:No
Family Cover:No
Roadside Assistance:
2. Breakdown Services
2.1 Roadside Assistance
What is included
- Assistance at the roadside 24/7, 365 days a year within the UK
- Free Labour at Roadside (unless specialist equipment is used)
- 10 mile tow, if the vehicle cannot be fixed at the roadside or if repairs are unwise
- We will take you and up to seven passengers to a preferred destination within 10 miles. If you do not have a preferred destination, we will transport the vehicle to a nearby garage
- 20 mile taxi fare, if you need to leave the vehicle at a garage
- We will need two vehicles for more than 5 people. An adult should accompany any children
- Please keep a receipt if you travel by a taxi so we can reimburse you
What is not included
- Tows over 10 miles will be charged for the entire distance
- Assistance within quarter of a mile of your home
- A second call out for the same fault if the original fault has not been repaired properly after we have advised you that it is a temporary repair
- Assistance following your own repairs if they fail afterwards
Recovery:
2.3 Recovery
What is included

- All Roadside Assistance benefits Plus;
- We will take you and up to seven passengers to any destination within territory if the vehicle cannot be repaired locally in a reasonable time
- Recovery benefit can be used if you a re taken ill and cannot continue your journey. (You will need to produce some form of medical certification)
- Residents of Northern Ireland are entitled to be recovered from the Republic of Ireland
What is not included
- Assistance within quarter of a mile of your home unless you have At Home
- The use of recovery as a way to avoid repair costs
- Recovery must be arranged at the time of breakdown and cannot be requested later
- Anything excluded under Roadside Assistance
Towing to Garage:
2. Breakdown Services
2.1 Roadside Assistance
What is included

- 10 mile tow, if the vehicle cannot be fixed at the roadside or if repairs are unwise
- We will take you and up to seven passengers to a preferred destination within 10 miles. If you do not have a preferred destination, we will transport the vehicle to a nearby garage
- 20 mile taxi fare, if you need to leave the vehicle at a garage
- We will need two vehicles for more than 5 people. An adult should accompany any children
- Please keep a receipt if you travel by a taxi so we can reimburse you
What is not included
- Tows over 10 miles will be charged for the entire distance
- Assistance within quarter of a mile of your home
- A second call out for the same fault if the original fault has not been repaired properly after we have advised you that it is a temporary repair
- Assistance following your own repairs if they fail afterwards
Home Service:
2.2 At Home
What is included

- All Roadside Assistance benefits available within a quarter of a mile of your home
What is not included
- A taxi service from your home
- Vehicle servicing or reassembly
- Anything excluded under Roadside Assistance
Hire Car Benefit:
3. Additional Services
3.1 Onward Travel

Onward Travel can be purchased at an additional cost. The key features of Onward travel are as follows:
What is included
- All Roadside Assistance and Recovery benefits
Plus any of the following benefits;
- A replacement vehicle for up to 3 days or;
- Alternative form of transport e.g. train, plane or taxi or;
- Overnight accommodation
- Specialist Medical Assistance
What is not included
- Assistance within quarter of a mile of your home unless you have At Home
- Any charges arising from your use of the replacement vehicle e.g. fuel deposits, fuel costs, insurance excess charges, collecting and returning of the vehicle or any charges due to you keeping the vehicle over the agreed time limit
- Any additional hotel or transport costs
- Vehicles with a tow bar
- Benefits have to be arranged at the time of breakdown and cannot be arranged afterwards
- Anything excluded under Roadside Assistance
3.1.1 Replacement Car Hire
- We will provide a hire car up to 1600cc whilst your car is being repaired (up to a maximum of three days)
- We will pay for insurance including Collision Damage Waiver Vehicle availability is subject to the suppliers terms and condition, which usually include:
- Age limits
- Insurance policy excess If the hired vehicle is damaged, you will have to pay the insurance policy excess of £150, or £250 in case of members aged 21 25 years
- Providing a valid driving licence (if you have a photo license, both parts are needed)
- Providing a credit /debit card, otherwise vehicle supplier will require a deposit of no less than £50. If you pay for the fuel deposit in cash you must pass a simple credit check. If you fail this check, you will not be provided with the replacement vehicle. If this happens, we will provide you with alternative Onward Travel benefits
- Limits on acceptable endorsements for instance, if you have received an IN10 endorsement in the last 4 years (from the date of conviction), we cannot provide you with a replacement vehicle
European Travel:
3.2 European Cover
You can purchase a single trip or an annual European breakdown cover. We will provide assistance throughout most of Continental Europe, the Mediterranean Islands, and the Republic of Ireland. If you choose to take out this service, you may be entitled to replacement car, roadside assistance and recovery, as well as certain other services both in the UK and abroad. Call us on 0800 1977 116 for more details.
European Motoring Assistance
If You need to call for assistance You must contact the appropriate control centre as shown below. In Continental Europe all assistance is co-ordinated through RAC Continental Control Centre, where a team of multi-lingual incident managers are waiting to help You.
When calling for assistance, please advise the incident manager of the following details:
- Your name;
- that You are a ASDA Breakdown Service policyholder with European Cover;
- Your location and telephone number;
the make and registration number of Your Vehicle;
- Your credit card details.
Discounts 
Online Discount:0
No Call-Out Discount:
5.1 Callout Entitlements
In order to deliver high quality service to all our members, you can call us out three (3) times during your membership year.
- You will only be provided with Roadside Assistance or At Home services if you reach you callout entitlement. We will charge you minimum £59.00 payable to us before providing you with service
- In the unlikely event where you have reached your maximum entitlement, you may not change your membership cover within the current membership year and we reserve the right to renew your membership offering a lower breakdown entitlement the following year
Premiums 
Rating Method:The premiums are flat rated.
Single Online Discount:0%
Vehicle Online Discount:0%
Vehicle Prem One-Off (£):£73.92
Joint Online Discount:0%
Family Online Discount:0%
Vehicle Cover 
Recovery Distance:
2.3 Recovery
What is included

- All Roadside Assistance benefits Plus;
- We will take you and up to seven passengers to any destination within territory if the vehicle cannot be repaired locally in a reasonable time
- Recovery benefit can be used if you a re taken ill and cannot continue your journey. (You will need to produce some form of medical certification)
- Residents of Northern Ireland are entitled to be recovered from the Republic of Ireland
What is not included
- Assistance within quarter of a mile of your home unless you have At Home
- The use of recovery as a way to avoid repair costs
- Recovery must be arranged at the time of breakdown and cannot be requested later
- Anything excluded under Roadside Assistance
Recovery Max Persons:
2.3 Recovery
What is included

- All Roadside Assistance benefits Plus;
- We will take you and up to seven passengers to any destination within territory if the vehicle cannot be repaired locally in a reasonable time
- Recovery benefit can be used if you a re taken ill and cannot continue your journey. (You will need to produce some form of medical certification)
- Residents of Northern Ireland are entitled to be recovered from the Republic of Ireland
What is not included
- Assistance within quarter of a mile of your home unless you have At Home
- The use of recovery as a way to avoid repair costs
- Recovery must be arranged at the time of breakdown and cannot be requested later
- Anything excluded under Roadside Assistance
Max Towing Persons:
2. Breakdown Services
2.1 Roadside Assistance
What is included

- 10 mile tow, if the vehicle cannot be fixed at the roadside or if repairs are unwise
- We will take you and up to seven passengers to a preferred destination within 10 miles. If you do not have a preferred destination, we will transport the vehicle to a nearby garage
- 20 mile taxi fare, if you need to leave the vehicle at a garage
- We will need two vehicles for more than 5 people. An adult should accompany any children
- Please keep a receipt if you travel by a taxi so we can reimburse you
What is not included
- Tows over 10 miles will be charged for the entire distance
- Assistance within quarter of a mile of your home
- A second call out for the same fault if the original fault has not been repaired properly after we have advised you that it is a temporary repair
- Assistance following your own repairs if they fail afterwards
Hire Car Type:
3. Additional Services
3.1 Onward Travel

Onward Travel can be purchased at an additional cost. The key features of Onward travel are as follows:
What is included
- All Roadside Assistance and Recovery benefits
Plus any of the following benefits;
- A replacement vehicle for up to 3 days or;
- Alternative form of transport e.g. train, plane or taxi or;
- Overnight accommodation
- Specialist Medical Assistance
What is not included
- Assistance within quarter of a mile of your home unless you have At Home
- Any charges arising from your use of the replacement vehicle e.g. fuel deposits, fuel costs, insurance excess charges, collecting and returning of the vehicle or any charges due to you keeping the vehicle over the agreed time limit
- Any additional hotel or transport costs
- Vehicles with a tow bar
- Benefits have to be arranged at the time of breakdown and cannot be arranged afterwards
- Anything excluded under Roadside Assistance
3.1.1 Replacement Car Hire
- We will provide a hire car up to 1600cc whilst your car is being repaired (up to a maximum of three days)
- We will pay for insurance including Collision Damage Waiver Vehicle availability is subject to the suppliers terms and condition, which usually include:
- Age limits
- Insurance policy excess If the hired vehicle is damaged, you will have to pay the insurance policy excess of £150, or £250 in case of members aged 21 25 years
- Providing a valid driving licence (if you have a photo license, both parts are needed)
- Providing a credit /debit card, otherwise vehicle supplier will require a deposit of no less than £50. If you pay for the fuel deposit in cash you must pass a simple credit check. If you fail this check, you will not be provided with the replacement vehicle. If this happens, we will provide you with alternative Onward Travel benefits
- Limits on acceptable endorsements for instance, if you have received an IN10 endorsement in the last 4 years (from the date of conviction), we cannot provide you with a replacement vehicle
Max Assistance Time:60minutes.
Max Towing Distance:
2. Breakdown Services
2.1 Roadside Assistance
What is included

- 10 mile tow, if the vehicle cannot be fixed at the roadside or if repairs are unwise
- We will take you and up to seven passengers to a preferred destination within 10 miles. If you do not have a preferred destination, we will transport the vehicle to a nearby garage
- 20 mile taxi fare, if you need to leave the vehicle at a garage
- We will need two vehicles for more than 5 people. An adult should accompany any children
- Please keep a receipt if you travel by a taxi so we can reimburse you
What is not included
- Tows over 10 miles will be charged for the entire distance
- Assistance within quarter of a mile of your home
- A second call out for the same fault if the original fault has not been repaired properly after we have advised you that it is a temporary repair
- Assistance following your own repairs if they fail afterwards
Puncture Assistance:
7. Definition of Words
Breakdown
is where the vehicle is inoperative and/or has ceased to function as a whole as a result of a mechanical or electric failure. A component failure (e.g. air-conditioning failure) in itself does not constitute a breakdown unless it causes the vehicle to cease to function as a whole.
Home Service Radius:
2.2 At Home
What is included

- All Roadside Assistance benefits available within a quarter of a mile of your home
What is not included
- A taxi service from your home
- Vehicle servicing or reassembly
- Anything excluded under Roadside Assistance
Minimum Distance:
2. Breakdown Services
2.1 Roadside Assistance
What is not included
- Tows over 10 miles will be charged for the entire distance
- Assistance within quarter of a mile of your home
- A second call out for the same fault if the original fault has not been repaired properly after we have advised you that it is a temporary repair
- Assistance following your own repairs if they fail afterwards
UK Vehicle Collection:No
Caravan and Trailer:
5.2 Vehicle Eligibility
In order to qualify for assistance your vehicle must meet the following requirements:
Your vehicle must be a car, motorised caravan, van, pickup, minibus or motorcycle which does not exceed the dimensions in the chart below:
    Max Weight (gross) Max Length (Including tow bar) Max Width
Vehicles   3.5 tonnes   5.5m (18ft)   2.3m (7ft 6in)
Caravans/Trailers  3.5 tonnes   7.6m (25ft)   2.3m (7ft 6in)
Vans/Pickups   3.5 tonnes   5.5m (18ft)   2.3m (7ft 6in)
Car derived vans  
- If your caravan or trailer breaks down, we can arrange for the recovery but you will have to pay the costs
Lack of Fuel:
Breakdown is where the vehicle is inoperative and/or has ceased to function as a whole as a result of a mechanical or electric failure. A component failure (e.g. air-conditioning failure) in itself does not constitute a breakdown unless it causes the vehicle to cease to function as a whole.
RTA Cover:
4. Accident Care
As an RAC member you are also covered for Accident Care in case you are unfortunate enough to be involved in a traffic accident in the UK. Accident Care covers a number of different services which you can use from the roadside (or later) by phoning 0800 0966 999.
Ask our advice
For advice about what to do in the event of an accident such as whether to phone the police, how to talk to the other party and what details to take just ask!
Is your vehicle safe to drive?
We will take you through a checklist to work out how safe your vehicle is.
Who is liable?
Providing you supply us with sufficient information, we will give you an on-the-spot liability assessment.
Legal Advice
Uninsured losses, repair problems, the best value for a write-off or disputes we can advise you on a whole range of legal problems.
Need a replacement vehicle?
If you are not liable (and, subject to a charge, in certain other circumstances) we can organise a temporary replacement vehicle of a similar class (subject to vehicle supplier and insurance company terms and conditions).
Injured?
We will help with any personal injury claim if we believe you have a case, and recommend a fully qualified legal advisor.
What is not covered?
- We will do whatever we can to help as long as we believe you have a reasonable case, but if the service you require goes beyond the scope of the service, or if wed incur unreasonable costs on your behalf (for instance, if your claim is disputed by your insurer), we retain the right to refuse assistance. This will not affect your membership with us for any other services
- Please remember we may obtain goods or services on your behalf from third parties and will not be responsible for your relationship with these parties (insurance companies, lawyers and garages for instance, unless we notify you otherwise). Always read the small print in any contract you enter before signing
- Sometimes there are extra charges for services we arrange. We will tell you beforehand of any extra costs
- Accident Care is not an insurance policy
Other Cover 
UK Accommodation:
3. Additional Services
3.1 Onward Travel

Onward Travel can be purchased at an additional cost. The key features of Onward travel are as follows:
What is included
- All Roadside Assistance and Recovery benefits
Plus any of the following benefits;
- A replacement vehicle for up to 3 days or;
- Alternative form of transport e.g. train, plane or taxi or;
- Overnight accommodation
- Specialist Medical Assistance
What is not included
- Assistance within quarter of a mile of your home unless you have At Home
- Any charges arising from your use of the replacement vehicle e.g. fuel deposits, fuel costs, insurance excess charges, collecting and returning of the vehicle or any charges due to you keeping the vehicle over the agreed time limit
- Any additional hotel or transport costs
- Vehicles with a tow bar
- Benefits have to be arranged at the time of breakdown and cannot be arranged afterwards
- Anything excluded under Roadside Assistance

3.1.3 Overnight Accommodation
- We will arrange and reimburse you for one nights bed and breakfast for up to eight people in a hotel of our choice
- We will pay up to £150 per person or £500 for a group whichever is less
UK Emergency Theft:No
Public Transport (£):
3. Additional Services
3.1 Onward Travel

Onward Travel can be purchased at an additional cost. The key features of Onward travel are as follows:
What is included
- All Roadside Assistance and Recovery benefits
Plus any of the following benefits;
- A replacement vehicle for up to 3 days or;
- Alternative form of transport e.g. train, plane or taxi or;
- Overnight accommodation
- Specialist Medical Assistance
What is not included
- Assistance within quarter of a mile of your home unless you have At Home
- Any charges arising from your use of the replacement vehicle e.g. fuel deposits, fuel costs, insurance excess charges, collecting and returning of the vehicle or any charges due to you keeping the vehicle over the agreed time limit
- Any additional hotel or transport costs
- Vehicles with a tow bar
- Benefits have to be arranged at the time of breakdown and cannot be arranged afterwards
- Anything excluded under Roadside Assistance

3.1.2 Alternative Transport
- We can arrange and reimburse your travel by rail, air or other public transport for up to eight people to a destination in the UK
- We will pay up to £150 per person or £500 for the group whichever is less
Taxi Fare from Garage:
2. Breakdown Services
2.1 Roadside Assistance
What is included

- 10 mile tow, if the vehicle cannot be fixed at the roadside or if repairs are unwise
- We will take you and up to seven passengers to a preferred destination within 10 miles. If you do not have a preferred destination, we will transport the vehicle to a nearby garage
- 20 mile taxi fare, if you need to leave the vehicle at a garage
- We will need two vehicles for more than 5 people. An adult should accompany any children
- Please keep a receipt if you travel by a taxi so we can reimburse you
What is not included
- Tows over 10 miles will be charged for the entire distance
- Assistance within quarter of a mile of your home
- A second call out for the same fault if the original fault has not been repaired properly after we have advised you that it is a temporary repair
- Assistance following your own repairs if they fail afterwards
UK Replacement Driver:No
Pre-Travel Helpline:No cover.
Hospitalisation Cover:
3. Additional Services
3.1 Onward Travel

Onward Travel can be purchased at an additional cost. The key features of Onward travel are as follows:
What is included
- All Roadside Assistance and Recovery benefits
Plus any of the following benefits;
- A replacement vehicle for up to 3 days or;
- Alternative form of transport e.g. train, plane or taxi or;
- Overnight accommodation
- Specialist Medical Assistance
What is not included
- Assistance within quarter of a mile of your home unless you have At Home
- Any charges arising from your use of the replacement vehicle e.g. fuel deposits, fuel costs, insurance excess charges, collecting and returning of the vehicle or any charges due to you keeping the vehicle over the agreed time limit
- Any additional hotel or transport costs
- Vehicles with a tow bar
- Benefits have to be arranged at the time of breakdown and cannot be arranged afterwards
- Anything excluded under Roadside Assistance

3.1.4 Specialist Medical Assistance
If you or someone in your vehicle is taken ill and forced to spend the night in hospital more than 20 miles from your home:
- We will pay for overnight accommodation for the other members of your party (see Overnight Accommodation above for conditions)
- We will arrange to transfer the patient by ambulance to a local hospital once medical permission to move them has been granted
Legal Helpline:
Legal Advice
Uninsured losses, repair problems, the best value for a write-off or disputes we can advise you on a whole range of legal problems.
Legal Expenses (£):Legal Expenses not covered.
Message Forwarding:No
Loss of Keys:
Breakdown is where the vehicle is inoperative and/or has ceased to function as a whole as a result of a mechanical or electric failure. A component failure (e.g. air-conditioning failure) in itself does not constitute a breakdown unless it causes the vehicle to cease to function as a whole.

5.3 Costs
The following costs are not covered by your membership
6. The cost of a locksmith (if we are unable to open the vehicle for any reason), bodyglass or tyre specialist
Service Guarantee:
5.1 Callout Entitlements
In order to deliver high quality service to all our members, you can call us out three (3) times during your membership year.
- You will only be provided with Roadside Assistance or At Home services if you reach you callout entitlement. We will charge you minimum £59.00 payable to us before providing you with service
- In the unlikely event where you have reached your maximum entitlement, you may not change your membership cover within the current membership year and we reserve the right to renew your membership offering a lower breakdown entitlement the following year
Service Use Limit:
5.1 Callout Entitlements
In order to deliver high quality service to all our members, you can call us out three (3) times during your membership year.
- You will only be provided with Roadside Assistance or At Home services if you reach you callout entitlement. We will charge you minimum £59.00 payable to us before providing you with service
- In the unlikely event where you have reached your maximum entitlement, you may not change your membership cover within the current membership year and we reserve the right to renew your membership offering a lower breakdown entitlement the following year
Service Limit Action:
5.1 Callout Entitlements
In order to deliver high quality service to all our members, you can call us out three (3) times during your membership year.
- You will only be provided with Roadside Assistance or At Home services if you reach you callout entitlement. We will charge you minimum £59.00 payable to us before providing you with service
- In the unlikely event where you have reached your maximum entitlement, you may not change your membership cover within the current membership year and we reserve the right to renew your membership offering a lower breakdown entitlement the following year
European Cover 
Max Persons - EU:8People
Max Vehicle Age EU:Unlimited
Call Out Fees - EU:
Service While Abroad
If Your Vehicle breaks down or is disabled as a result of an accident covered under Your motor policy whilst being driven by You or any person permitted by that policy to drive Your Vehicle, RAC will arrange:
Emergency Roadside Assistance whilst on the continent up to a maximum of £175 (not including the cost of any spare parts). If Your Vehicle cannot be repaired immediately it will be taken to a nearby garage where You can arrange for repairs to be carried out.
Labour Charges - EU:
Service While Abroad
If Your Vehicle breaks down or is disabled as a result of an accident covered under Your motor policy whilst being driven by You or any person permitted by that policy to drive Your Vehicle, RAC will arrange:
Emergency Roadside Assistance whilst on the continent up to a maximum of £175 (not including the cost of any spare parts). If Your Vehicle cannot be repaired immediately it will be taken to a nearby garage where You can arrange for repairs to be carried out.
Spare Parts Location - EU:Unlimited
Replacement Driver - EU:Unlimited
Emergency Theft Repair EU:Unlimited
Journey Continuation - EU:
Onward Transportation
If Your Vehicle cannot be repaired within 12 hours.
RAC will provide You with onward travel; either a replacement hire car to enable You to continue your journey whilst Your Vehicle is being repaired or to return home, providing that there is one available and that You can meet the requirements of the car hire supplier.
These requirements will include:
- age limits;
- the need to have a current driving licence with You;
- limits on acceptable endorsements;
and the need to provide a valid credit card number (alternatively, the car hire supplier will require a deposit of no less than £50 and may also undertake a simple credit check, before releasing the vehicle to You).
Or, second class rail fare or a combination of the two up to a maximum of £750.
This facility may also be provided:
1) if the driver falls ill and there are no passengers that can drive Your Vehicle, so that the journey can be completed, RAC will provide a replacement driver to enable You to reach Your destination or return home. This service will be provided at the discretion of RAC and some form of medical certification will be required; or
2) if Your Vehicle is stolen or involved in a traffic accident during the 7 days prior to returning and cannot be repaired or recovered before Your intended return date.
Vehicle Collection - EU:
service after return home
RAC will pay the travel and hotel expenses for one person to collect Your Vehicle repaired abroad, using second class rail and other public transport fares, which are necessary to reach the place of collection, up to a limit of £600.
Vehicle Recovery - EU:
Service While Abroad
If Your Vehicle breaks down or is disabled as a result of an accident covered under Your motor policy whilst being driven by You or any person permitted by that policy to drive Your Vehicle, RAC will arrange:
Emergency Roadside Assistance whilst on the continent up to a maximum of £175 (not including the cost of any spare parts). If Your Vehicle cannot be repaired immediately it will be taken to a nearby garage where You can arrange for repairs to be carried out.
Vehicle Storage Cost - EU:No cover.
Customs Duty - EU:No cover.
Missed Motorail/Ferry -EU:No
Additional Accomm - EU:
Overnight Accommodation
Overnight accommodation, RAC may at its discretion offer You or any permitted driver overnight accommodation expenses for the driver and passengers up to £25 per person, per night, subject to an overall maximum of £400.
This does not include the cost of meals or drinks; repatriation of Your Vehicle to Your home address or Your nominated repairer in the United Kingdom , if Your Vehicle cannot be repaired by Your Vehicle declared return date, subject to the cost of the repatriation not exceeding the Market Value of Your Vehicle; emergency repairs to make Your Vehicle secure in the case of wilful damage to windscreen, windows or locks caused solely through break-in or attempted break-in; urgent message transmission service to immediate relatives or business associates if breakdown, accident or fire results in immobilisation of Your
Vehicle, or it is stolen; claims indemnity against continental customs claims if Your Vehicle is stolen or destroyed by fire; service after return home. RAC will pay the travel and hotel expenses for one person to collect Your Vehicle repaired abroad, using second class rail and other public transport fares, which are necessary to reach the place of collection, up to a limit of £600.
Car Hire on Return - EU:No cover.
Emergency Funds - EU:No cover.
Legal Fees - EU:No cover.
Repatriation - Insured EU:No cover.
Repatriation - Vehicle EU:Repatriation of Your Vehicle to Your home address or Your nominated repairer in the United Kingdom, if Your Vehicle cannot be repaired by Your Vehicle declared return date, subject to the cost of the repatriation not exceeding the Market Value of Your Vehicle;
Loss of Tent - EU:No cover.
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