After weeks of chaos RBS are finally making amends.
They have now started to refund the charges that their customers, and those of Natwest, Ulster Bank and Think Banking, incurred as a result of their computer meltdown in mid-June.
Here's what's going to happen:
Charges on current accounts, credit cards, mortgages and loans between 19th June and 6th July caused by the meltdown will be automatically refunded (this window has been extended for Ulster Bank customers)
RBS will be issuing refunds throughout July and you should receive confirmation of any corrections made to your account shortly after the 23rd.
However, if you are still dealing with outstanding issues you should contact your bank right away.
For more information read our guide: Natwest & RBS Banking Problems: How to Reclaim Your Losses.
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