
A consumer watchdog has accused some airlines of unfairly treating customers who buy tickets with debit or credit cards.
Consumers are becoming "more and more disgruntled" about the rising cost of using a debit or credit card to book a flight, according to consumer magazine Which? Holiday.
The organisation conducted a survey which found that 69 percent of people would rather have the extra fees included in the ticket price, rather than being added on at the end of the booking. The majority of respondents also felt that other costs - such as checking a bag into the hold and check-in desk charges - should be bundled together as part of the ticket price.
Amanda Diamond from Which? Holiday said that the problem of card charges has been exacerbated by some airlines not charging a flat credit card fee. "Airlines like Ryanair are charging a credit or debit card fee per person per booking rather than just by booking for a single credit card, they still charge a fee for each passenger on that booking," she explained.
"It is a disproportionate charge in our view."
Ms Diamond added that airlines argue that the card fee "reflects the cost to them in administration charges" - but she claimed that there is disparity between the two figures, with consumers paying too much.


