Budget Airline Plans to Introduce a £1 Charge For Using In-Flight Toilets

by Charlotte Cardingham
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Published on 27 February 2009
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No-frills airline Ryanair, could start charging customers £1 a time for using the toilets on its aircraft.

Europe’s largest budget airline, Ryanair, could soon start charging customers £1 a time to use the toilets on board its flights.

According to the company’s Chief Executive, Michael O’Leary, the low-cost airline are looking at plans to introduce pay-as-you-go toilets as a means of cutting costs and generating extra revenue.

Speaking to the BBC he said: "One thing we have looked at in the past and are looking at again is the possibility of maybe putting a coin slot on the toilet door so that people might actually have to spend a pound to spend a penny in future.

However, while many will see this as a step too far, he reasoned: "I don't think there is anybody in history that has got on board a Ryanair aircraft with less than a pound.

"We're all about finding ways of raising discretionary revenue so we can keep lowering the cost of air travel".

The Dublin-based airline have become famed for putting cost-cutting before customer convenience.

Last week they controversially announced plans to do away with airport check-in desks – a facility they currently charge extra for - in favour of a compulsory online check-in service. They also charge a supplementary fee for any bag checked into the hold.

Head of research at Which? Holiday, Rochelle Turner, rebuked the move, commenting:

"It seems Ryanair is prepared to plumb any depth to make a fast buck and, once again, is putting profit before the comfort of its customers,

“Charging people to go to the toilet might result in fewer people buying overpriced drinks on board, though - that would serve Ryanair right.”

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Comments (5)

Gloria
This makes me laugh SO much as I was only speaking with my work colleague 2 months ago saying surely Ryanair will start charging for the toilet soon! I wonder if you get discount if you bring yr own toilet roll?
9 Mar 2009 18:20
 
Daphne Jones
What happens when somebody doesn't have any change and really REALLY has to go? It'll only take one "toilet accident" to foul up an airplane's cabin atmosphere... I'm sure passengers would be delighted about that.
28 Feb 2009 20:29
 
amy connolly
everyone gets more money and people never go anywhere except backwords.
28 Feb 2009 18:50
 
Don
Vote with your feet folks. Delta in the US is charging extra for eash and every bag checked in. Won't use them again. Told them that. If enough travelers express their views of extra charges, maybe these businesses will get it through their heads that we expect a free toilet on a flight. Good luck.
28 Feb 2009 15:05
 
Susie
Rochelle Turner seems to think that it is compulsory to use Ryanair. If you don't like the level of service then pay more and use a different airline! If people did that then obviously Ryanair would not make any profit and would go out of business but the fact is that people want cheap flights. As Ryanair is completely open about their pricing policy, unlike some other airlines, we know what we're getting and we all have freedom of choice.
28 Feb 2009 11:03
 

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