
Villagers are up in arms - as their broadband services have not worked for the past week and a half.
Residents of a remote Welsh village have reached the end of their tether - because their broadband service keeps cutting out.
Penrhyndeudraeth in Gwynedd has been without working broadband connections for the past ten days, due to what they say is an outdated telephone exchange. This has been the third such communications failure since the beginning of 2008 alone.
Local businesses, as well as householders, are suffering from the lost connections, the Daily Post reports. One local travel company even claims to have lost out on £10,000 of missed online bookings.
Instead, a representative of the firm told the newspaper, employees were telephoning and faxing customers with their holiday details.
Responding to the complaints, the village's network provider, BT, said: "We are aware some customers are experiencing problems and BT engineers are investigating." However, the spokesman did not give a time-frame on when the problems would be fixed, or comment on whether or not the telephone exchange would be upgraded.
He also said that customers should try to fix the problem in the interim through their own service providers - even though all of the villagers are experiencing the same problem regardless of which company administers their broadband connections.
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