I cancelled my BT phone line because I was fed up paying rental 3 months in advance and calls 3 months in arrears. My final bill showed me to be £2.51 in credit. They then started chasing me for £8.49 stating that they had credited my account before they had actually taken the monthly payment(?) My bank account showed a different story. I took this up with their Indian call centre and flatly refused to pay any more, requesting my refund. BT put it into the hands of a debt collector so I made a formal high level complaint. They stopped the debt collector but I am still waiting for my refund!

I was billed by att who claimed that my computer had made a one minute call to an obscure island in the carribean I had never heard of. They wanted me to pay $12. I said I never made any such call and refused to pay. We went back and forth for at least 6 months until I cancelled att phone and internet services. six months later I stopped hearing from the sob's then after about 6 years I got a letter from a collection agency wanting me to pay $69. Never ever subscribe to ATT phone or internet services that company deserves to go down! Did you hear what they did to that kid in Oregon a month or so ago? The kid went off to asia with a laptop to send home pictures using ATT services and his parents were billed $19,000! No kidding check it out online they finally removed the bill after the media got a hold of it.

In 1998 I recieved a subpoena for nonpayment of child support. I went to court thinking I was current with my payments. When my case was called the judge began to laugh. He asked me if there was any possible way I could come up with $0.50 as that was all I was behind. I've oftened wondered what it costed the state to issue and mail a subpoena as well as hold a hearing that netted $0.50.

These collection agencies are getting out of hand. They need to be stopped.

This is the most ridiculous story ever. The sad, but true is that all companies will make threats at you for the lonely amount of $0.01. I know its true as it happened to me, as well, but with a hospital. No wonder our economy is so bad!!!!!!

about the 2 cent bill... I was also harass before with a bill for $00.00. then after spending time and postage stamp on the third notice i wrote a xheck for $00,00 and mail it, the check was cancelled and my bill was payed in full. the reason was given to me is the computer generated the billing and it must be entered to clear the billimg/ Make sense?

This should have been resolved with the first telephone call. Very sad. A bouquet is a small gift for the hassle they must have endured.

I HAVE NEVER HEARD OF ANYTHING SO RIDICULOUS - OMG - WHAT NEXT - OVER A " PENNY" - THERE ARE SO MANY OTHER THINGS GOING ON IN THIS WORLD THAT " NEED ATTENTION" AND THIS COMPANY PUTS THIS HORRIFIC ORDEAL ON THIS COUPLE -

DOESN'T MAKE TO MUCH SENSE - LIKE THIS IS REALLY SOMETHING TO MAKE A BIG DEAL OVER - I WILL SEND THEM A " PENNY" - AND WHY WOULDN'T THEY ACCEPT THE PENNY FROM THESE PEOPLE? NEVER HEARD OF SUCH GOING ON'S - GOD BLESS THEM -

BIG CORPORATIONS ARE THE PITS

HOW STUPID TO GIVE PEOPLE SUCH A HARD TIME OVER NOTHING

It "used" to be "the customer is alway's right" and now big business is wasting the stockholders investments.

CEO's get paid ridiculous high salaries, benefits, bonus's and compensation pay, as well as retirement benefits and all over a pence?

Someone needs to step in and audit the bookkeeping/billing department. This is a simple waste of company funds and time.

I guess the Co. took the old saying " A penney for your thoughts" seriously. My thought is " Ain't Life Grand at times". I have had a few strange things like this happen in my life also, it is irritateing, frustraiting and a big pain in the butt. I guess this is the price we pay in todays world when we have to deal with recordings and comp's. I would love to know where all of the human voices and intellegent reasoning is, a real person would be refreashing to speek to when an issue like this comes up. Here's one for you, a friend of mine passed, her grown daughter was called 6 times from the same person wanting to speak to my dead friend and was told that she had passed, the winner and last call went like this, (the daughter) I told you five times my mother is dead, a short pause, the retorical was " well I'll call her later at a more convient time!" Stew over that one.

Just shows how lazy and incompetent people are at their jobs. No one at the company could make an adjustment for the 2 cents? Instead, how much processing and postage costs were incurredby the company until the absurdity was reported in the press?

Just pay the penny and end the whole mess.

This is a case of haveing a computer glich and no one knowing it is there and no one has really looked at what was going on

I believe it everything is done by computers now days the workers probably didnt even know about the bill! Some business needs to be settled by people ,not computers!

I once received a summons for a $7.49 bill that I was unaware I owed. I had moved few times, etc. I did pay the bill but my way- $1 per month then .49. It was to a physician who had been paid thousands from my insurance - I decided since the money obviously meant more to him than caring for someone that he must have needed the money more than me!!