| Action Plan: |

| a | Find out: What is payment protection insurance? | ||
| b | Find out: Who can reclaim PPI? | ||
| c | Find out: Which credit agreements do you have PPI on? | ||
| d | Find out: Are you entitled to claim back PPI? | ||
| e | Decide: Should you reclaim PPI? | ||
| f | Decide: Do you need payment protection insurance? | ||
| g | Do: Cancel unwanted PPI policies |
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